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Key Account Junior Associate (QRIS Project)

Key Account Junior Associate (QRIS Project)

IndodanaJakarta, Jakarta, Indonesia
14 days ago
Job description

Job Description

  • Build and maintain strong relationships with partner, serving as their primary point of contact for all business-related matters.
  • Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
  • Conduct regular business reviews with partner to assess their needs, address concerns, and provide solutions that meet their objectives.
  • Collaborate with cross-functional teams, such as operation, CS and partner to monitor QRIS settlement reporting and reconciliation process in daily basis
  • Identify cross-selling opportunities within existing merchants to maximize revenue generation by optimizing QRIS campaign
  • Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
  • Prepare and present reports on QRIS performance to internal stakeholders.
  • Manage contract negotiations, renewals, and pricing discussions in collaboration with the partner
  • Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
  • Collaborate with product development teams to provide feedback and insights from both clients and internal team

Qualifications

  • Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets.
  • Excellent communication and interpersonal skills to effectively engage with partner, understand their needs, and build long-term relationships.
  • Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
  • Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
  • Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions.
  • Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects, and meet deadlines.
  • Proficiency in CRM software and Microsoft Office Suite to manage client information, track activities, and produce reports.
  • Proactive and self-motivated with a passion for delivering exceptional customer service.
  • Ability to work independently, as well as collaboratively in a team environment.
  • Strong industry knowledge and understanding of market dynamics especially in Banking / Payment Industry
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    Key Account Associate • Jakarta, Jakarta, Indonesia