Business Expert

What you will do

As a Business Expert, you will :

• Drive S&CM Process Governance & Maturity in the market :
• Covers responsibility in the market of MSPI
• Support S&CM Market process driver in being the voice of S&CM in the market leadership team (MLT)
• Drive focus on building S&CM process, capability, tools & data by setting ambitions linked to market needs, agreed action plan & milestone review (lead / lag indicator)
• Define & follow up on annual target for each process KPIs and proactively drive awareness in MLT and agree on actions for improvement
• Build frontline capability and be first line of support for end-users
• Be the local center of excellence for assigned sales processes such as Account Planning & Management, Value Selling, Customer Experience, Sales forecasting, Smart Sales, coordination for B2Bi and PM pricing
• Drive adoption of process, tools and report by training and supporting the end-users
• Best practice sharing with the global network and bringing the good practices to local markets
• Drive Improvements - local and global rollouts
• Be the voice of market in the global S&CM process network
• Lead implementation, training and communication of new / changes related to S&CM processes in the market
• Coordinate raising and closure of tickets related to sales processes, tools, data etc
• Conduct maturity assessment, align with central team on gaps and improvement actions and end-user training, support, where required
• Be responsible for timely entry of data into the respective tools / platforms and coordination of mass uploads
• Continuously drive data quality improvement across 3 businesses (packaging, processing and service)

We believe you have

We Offer You