What you will do
As a Business Expert, you will :
- Drive S&CM Process Governance & Maturity in the market :
- Covers responsibility in the market of MSPI
- Support S&CM Market process driver in being the voice of S&CM in the market leadership team (MLT)
- Drive focus on building S&CM process, capability, tools & data by setting ambitions linked to market needs, agreed action plan & milestone review (lead / lag indicator)
- Define & follow up on annual target for each process KPIs and proactively drive awareness in MLT and agree on actions for improvement
- Build frontline capability and be first line of support for end-users
- Be the local center of excellence for assigned sales processes such as Account Planning & Management, Value Selling, Customer Experience, Sales forecasting, Smart Sales, coordination for B2Bi and PM pricing
- Drive adoption of process, tools and report by training and supporting the end-users
- Best practice sharing with the global network and bringing the good practices to local markets
- Drive Improvements - local and global rollouts
- Be the voice of market in the global S&CM process network
- Lead implementation, training and communication of new / changes related to S&CM processes in the market
- Coordinate raising and closure of tickets related to sales processes, tools, data etc
- Conduct maturity assessment, align with central team on gaps and improvement actions and end-user training, support, where required
- Be responsible for timely entry of data into the respective tools / platforms and coordination of mass uploads
- Continuously drive data quality improvement across 3 businesses (packaging, processing and service)
We believe you have
Min 5 years of experienceHas experience in commercial excellence and / or sales rolesGood understanding of Sales & Customer Management processGood attention to details, organized and analyticalBeing proactive, persuasive, self driven and independentHave strong motivation to learn new thingsAbility to collaborate among different functionsWe Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscapeA culture that pioneers a spirit of innovation where our industry experts drive visible resultsAn equal opportunity employment experience that values diversity and inclusionMarket competitive compensation and benefits with flexible working arrangements