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Business Expert

Business Expert

Tetra PakJakarta, ID
30+ days ago
Job description

What you will do

As a Business Expert, you will :

  • Drive S&CM Process Governance & Maturity in the market :
  • Covers responsibility in the market of MSPI
  • Support S&CM Market process driver in being the voice of S&CM in the market leadership team (MLT)
  • Drive focus on building S&CM process, capability, tools & data by setting ambitions linked to market needs, agreed action plan & milestone review (lead / lag indicator)
  • Define & follow up on annual target for each process KPIs and proactively drive awareness in MLT and agree on actions for improvement
  • Build frontline capability and be first line of support for end-users
  • Be the local center of excellence for assigned sales processes such as Account Planning & Management, Value Selling, Customer Experience, Sales forecasting, Smart Sales, coordination for B2Bi and PM pricing
  • Drive adoption of process, tools and report by training and supporting the end-users
  • Best practice sharing with the global network and bringing the good practices to local markets
  • Drive Improvements - local and global rollouts
  • Be the voice of market in the global S&CM process network
  • Lead implementation, training and communication of new / changes related to S&CM processes in the market
  • Coordinate raising and closure of tickets related to sales processes, tools, data etc
  • Conduct maturity assessment, align with central team on gaps and improvement actions and end-user training, support, where required
  • Be responsible for timely entry of data into the respective tools / platforms and coordination of mass uploads
  • Continuously drive data quality improvement across 3 businesses (packaging, processing and service)

We believe you have

  • Min 5 years of experience
  • Has experience in commercial excellence and / or sales roles
  • Good understanding of Sales & Customer Management process
  • Good attention to details, organized and analytical
  • Being proactive, persuasive, self driven and independent
  • Have strong motivation to learn new things
  • Ability to collaborate among different functions
  • We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements
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    Expert • Jakarta, ID