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IT Support & System Administrator

IT Support & System Administrator

IBMCMengwi, Provinsi Bali, Indonesia
26 days ago
Job description

Overview

We are looking for a proactive and detail-oriented IT Support & System Administrator to join our growing team. In this role, you will be the go-to person for managing our company’s IT infrastructure, including Google Workspace, employee devices, software tools, and access control systems.

You will play a key part in ensuring our team operates efficiently by maintaining smooth day-to-day IT operations and helping us scale securely. This is a great opportunity to help shape and improve internal IT processes in a fast-moving, people-first organization.

Responsibilities

  • Set up, maintain, and troubleshoot company laptops, devices, and networks
  • Administer Google Workspace (email accounts, groups, drive access, security settings)
  • Manage employee access to internal tools (e.g., Slack, Google workspaces)
  • Handle software and license management, including renewals and subscriptions
  • Maintain records of IT assets, user accounts, and access logs
  • Provide basic IT support for team members (connectivity issues, app errors, etc.)
  • Enforce IT security protocols (e.g., password policy, 2FA, software updates)
  • Support profile picture creation and simple image editing for company use
  • Assist with onboarding / offboarding IT processes for new hires and exits
  • Coordinate with vendors for hardware or software purchases and troubleshooting

Requirements

  • Experience in IT support or system administration.
  • Strong understanding of Google Workspace admin console.
  • Familiarity with cloud-based tools (Slack, etc.).
  • Detail-oriented and able to manage multiple requests efficiently.
  • Basic design skills (Photoshop, Canva) for profile image tasks.
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    System Administrator • Mengwi, Provinsi Bali, Indonesia