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Customer Solutions Specialist
Gotion High-Tech IndonesiaDaerah Khusus Ibukota Jakarta, Jawa, Indonesia30+ days ago
Job descriptionBachelor’s degree or above in Electrical Engineering, Energy, Mechanical, or related field. Experience in battery systems, electrical design, or energy storage solutions is preferred. Strong problem-solving, communication, and presentation skills. Ability to understand customer pain points and translate them into effective technical solutions. Fluent in English (oral and written); other languages are a plus. Associate Full-time Manufacturing
Job Description – Customer Solutions Engineer
Responsibilities
- Provide technical support and solution design to customers in the field of battery systems and energy applications.
- Understand customer needs, analyze requirements, and propose customized technical solutions.
- Prepare proposals, technical documentation, and presentations to support business development and customer engagement.
- Work closely with sales, R&D, and after-sales teams to ensure solutions are feasible and aligned with company capabilities.
- Support customer projects through design review, technical communication, and on-site / remote assistance.
Requirements
Seniority level
Employment type
Job function
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Customer Specialist • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia