Overview
Role Purpose : Drive product quality by building robust QA processes, executing tests across web and mobile, and delivering clear, actionable bug reports. Collaborate with product and engineering teams to triage issues, analyze defect trends, and ensure a smooth, reliable user experience.
Responsibilities
- Build structured QA processes, documentation, and reporting
- Define and maintain test cases, regression plans, and test environments
- Create actionable bug reports, analyze defect trends, and lead issue triage with developers and product managers
- Evaluate and implement QA tooling (e.g., Testrail, Jira integrations)
- Act as the voice of quality, ensuring functional excellence and a smooth user experience
- Design, execute, and maintain manual test cases for complex web and mobile features
- Establish scalable test documentation and QA workflows
- Perform exploratory, regression, UI, cross-browser testing, and API testing
- Create detailed bug reports with clear reproduction steps
- Collaborate with product and engineering to clarify requirements
- Participate in sprint ceremonies, standups, backlog grooming, and retro
- Analyze production issues and coordinate regression retests
- Own QA metrics and defect trend analysis to guide product quality decisions
Requirements
2-4 years experience in QA for web-based SaaS or B2B platformsProven track record of independent test strategy developmentComfortable working in Agile / Scrum, fast-paced environmentsSkilled in exploratory testing and root-cause analysisFamiliar with Jira, Testrail (or equivalent), API (Postman), basic SQL validation and test environmentsHands-on experience with test management toolsExperience with CI / CD and release testing workflowsExperience in web automation testing is a plusExperience reporting, escalating, and clarifying bugs between cross-functional teamsStrong communication skills in English, spoken and writtenProactive, self-motivated, detail-oriented, and decisive#J-18808-Ljbffr