Purpose of Operational Excellence Lead
- Engage units on CI culture
- Sponsor on using CI to address unit problem
- Doing internal training for local team
Key Functional Roles and Responsibilities
Support and facilitate continuous improvement activities at unitRegular monitoring and follow up (activities and benefit tracking) at unitRun unit scale project and doing coachingKey point of contact at unitCritical Success FactorsEngagement for continuous improvementImprovement on unit KPI through CIMonitor unit and CI skill developmentImprovement on customer complaints, audit findings and MRContinuous project in the pipelineRegular CI event at National and UnitOur company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person. "