Project Coordinator - Remote (Eatern New York Hours)

Are you energized by fast-paced environments, cross-functional teamwork, and keeping multiple client projects moving smoothly? As a Project Coordinator within our Managed Service Provider (MSP), you will play a critical role in organizing and delivering IT initiatives across a diverse client base.

This role ensures that projects are executed efficiently—from planning and resource coordination to documentation, testing, and final delivery. You will support the PMO, enforce MSP project governance, align workstreams with SLAs, and maintain clear communication with both internal teams and external clients.

Candidates who thrive in MSP environments, enjoy structure, and possess strong multitasking and communication skills will excel in this position.

Key Responsibilities

Project Coordination in an MSP Environment

• Support project initiation, scope definition, and SOW development for multiple clients simultaneously.
• Coordinate resources across engineering, service desk, NOC / SOC, and vendor teams to support project execution.
• Track deliverables, dependencies, and milestones using Teamwork or other project management tools.
• Assist with project budgeting, forecasting, and ensuring tasks are executed within financial expectations.
• Work closely with the PMO to enforce MSP-specific governance, including change management, documentation standards, and data governance requirements.
• Prepare and maintain client-facing project documentation, runbooks, and SOPs.

MSP Operational Alignment

Testing, QA & Delivery

Stakeholder Engagement

Requirements

Education & Experience

Technical Skills

Professional Skills

Other Requirements

Benefits