Corporate - Asst. Front Office Manager - Bali or Yogyakarta

Corporate - Asst. Front Office Manager - Bali or Yogyakarta

Yogyakarta, Special Region of Yogyakarta, Indonesia Corporate Operations

About the job

Job Description :

• Pre-Opening : Support Front Office and Reservations setup before hotel openings.
• Task Delegation : Assign responsibilities and ensure resources meet standards.
• Property Support : Assist with Front Office operations at existing properties.
• Standards Compliance : Enforce service standards and policies across properties.
• Standards Improvement : Recommend updates to Front Office procedures.
• New Hotel Setup : Organize teams for new hotel launches.
• System Evaluation : Review and advise on Front Office systems and processes.
• Monthly Reporting : Develop and review a Front Office performance report.
• Quality Control : Guide FOMs in maintaining service quality.
• FOM Recruitment : Support the hiring of Front Office Managers.
• Training : Assist with Front Office and Reservations staff training.
• Temporary Coverage : Step in for vacant FOM positions as needed.
• Brand Familiarity : Master brand standards across all properties.

Job Requirements :

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