At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies in one click away.
We’re looking for Operations and Customer Success Staff to join our Operations Team, to support the day to day operations activities.
What You’ll Be Doing
In this role, you will :
- Develop and implement end-to-end communication strategies that address both internal (employees, leadership) and external (partners, regulators, investors, industry associations) stakeholders.
- Create and maintain a strong corporate narrative that reflects the company’s vision, mission, and business direction.
- Support executive communication needs, including writing speeches, memos, talking points, and thought leadership pieces for the CEO and leadership team.
- Lead thought leadership initiatives, such as industry articles, speaking opportunities, whitepapers, and conference participation.
- Manage crisis communication plans to ensure clear and timely messaging during sensitive or high-impact situations.
- Ensure effective information flow across departments by aligning messaging and channels, supporting a culture of transparency and collaboration.
- Tailor messaging and content for different stakeholder groups, including B2B partners, industry organizations, and community programs.
- Collaborate with cross-functional teams such as Marketing, PR, HR, Legal, and Product to ensure consistency in voice, tone, and messaging.
- Establish and maintain communication standards (tone, voice, branding, templates) that reflect the company’s identity.
- Measure communication effectiveness, track stakeholder engagement, and monitor the company’s public reputation.
- Continuously improve communication approaches based on feedback, metrics, and business needs.
What we need :
Have a minimum 7+ years of professional experience in corporate communications, corporate affairs, or related fields, with at least 5 years in a managerial / leadership role.Bachelor degree (BSc).Preferably in communications / PR / legal.Experience in supporting executive communications, thought leadership, and senior stakeholder engagement (e.g., investors, regulators, industry groups).Proven experience managing crisis communication and protecting company reputation.Skilled in supporting executive communications, thought leadership, and senior stakeholder engagement.Excellent writtenand spoken communication in Bahasa Indonesia and English.Let’s Realise a Cryptocurrency Bank for Everyone!
We are building the #1 cryptocurrency bank for everyone to accelerate the transition to an open financial system
We have impacted many lives but there’s still plenty to do and we can’t do it alone. You can learn more about us
What is PINTU?
PINTU is a blockchain-based digital investment app that focuses on new investors. We have created a user-friendly app that helps new investors to learn, buy and invest cryptocurrency one click away.
Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.
Learn more about PINTU here .