GM Mall Operations (Property)

Monroe Consulting Group is seeking a GM Mall Operation on behalf of our client, a notable Superblock Developer.

Key Responsibilities

• Lead the day-to-day operation of the mall, including building management, tenant relations, leasing support, and traffic management
• Ensure a premium shopping experience through service excellence, cleanliness, safety, and ambiance
• Coordinate with marketing and events teams to support promotional activities and customer engagement
• Manage budgets, operational costs, vendor contracts, and service level agreements
• Oversee preventive maintenance and engineering efforts to ensure smooth infrastructure performance
• Build and maintain strong relationships with tenants, key stakeholders, and government / regulatory bodies
• Provide leadership to the mall operations team, including training, performance monitoring, and team development
• Collaborate closely with superblock management on integrated facility operations and shared service strategy

Qualifications