Talent.com
Esco Lifesciences Group
Application SpecialistEsco Lifesciences Group • Pt Esco UtamaSouth Tangerang City, Indonesia
Application Specialist

Application Specialist

Esco Lifesciences Group • Pt Esco UtamaSouth Tangerang City, Indonesia
30+ days ago
Job description

Job Description

Technical and User Support

  • Provide expert-level support for users of the Evidence Witnessing System, including troubleshooting hardware and software issues.
  • Collaborate with Evidence Witnessing System’s development team on advanced issue resolution and oversee effective system operation.

System Implementation and Setup

  • Coordinate the configuration and setup of the Evidence Witnessing System at new sites, collaborating with clinic IT and Esco Lifesciences's Service team to ensure system is successfully implemented and running at optimal performance.
  • Customize system settings to meet clinic workflow requirements, ensuring seamless integration into lab operations.

End-User Training

  • Lead initial and ongoing training sessions for clinic staff, ensuring they have the resources and skills to use the system effectively.
  • Develop and update training materials, documentation, and guides to support efficient system use.

Performance Monitoring and Optimization

  • Track system performance metrics, addressing any issues proactively to optimize lab workflows and ensure efficient system use.
  • Gather user feedback to inform system enhancements and contribute to Esco Lifesciences’s product improvement initiatives.

Regulatory Compliance and Documentation

  • Ensure that the system complies with regulatory standards and quality management policies, documenting configurations and issue resolutions as part of compliance.
  • Stay informed on regulatory changes, adapting practices as needed to maintain compliance.

Collaboration and Communication

  • Serve as the primary liaison between clinic staff, Esco Lifesciences, service and technical support, maintaining effective communication and addressing needs promptly.
  • Work closely with stakeholders to align system performance with clinic goals and deliver system updates as needed.

Job Requirements

  • Education: Bachelor’s degree in Biomedical Engineering, Biology, Microbiology, Information Technology, Life Sciences, Veterinary or a related field.
  • Experience: At least 3 years in technical application support or manager of a technical/support team particularly in healthcare or lab settings. Experience with fertility labs or witness systems is a plus.
  • Technical Skills: Proficiency with electronic lab systems, IVF clinic operations, IT troubleshooting, and system optimization.
  • Interpersonal Skills: Strong communication and training abilities, with the skill to interact effectively with clinical teams and stakeholders.
  • Analytical Skills: Proactive problem-solving and analytical skills, with attention to detail in issue resolution.
  • Availability: Flexibility for occasional travel to client sites and availability for support outside of standard hours during key implementations.

This position offers an exciting opportunity to work directly with fertility clinics, driving quality and reliability in clinical lab operations.

Create a job alert for this search

Application Specialist • Pt Esco UtamaSouth Tangerang City, Indonesia

Similar jobs

Growth Specialist - Digital

AmarthaSouth Jakarta, South Jakarta City, ID
Quick Apply

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity.As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our ... Show more

Product Development Specialist

MOM UUNG OFFICIALjakarta (central), jakarta, id

Develop and execute a comprehensive product innovation strategy and plans aligned with Moell’s vision and values with product development and R&D team.Collaborate closely with cross-functional team... Show more

 • Promoted

Technical Specialist – Digital Product IT & Automation

GEA Grouptangerang south, banten, id

Technical Specialist – Digital Product IT & Automation.Nutrition Plant Engineering (NPE) division in APAC.The role will require approximately 30–40% travel across the APAC region to support custome... Show more

 • Promoted

Product Specialist (Bearing)

Motion Indonesiatangerang, banten, id

Build and maintain strong working relationships with your regions and CBC Indonesia branch network ensuring effective promotion of the nominated product and service range.Perform & analyze market a... Show more

 • Promoted

Sales Development Specialist Data Center Services (APAC timezone)

RM Staffing B.V.Greater Jakarta, JK, ID

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more

Application Developer (.NET)

PT Adicipta Inovasi Teknologijakarta (west), jakarta, id

Developing and implementing web applications.Write clean, testable and maintainable code.Perform unit and integration testing before launch.Conduct functional and non-functional testing.Bachelor’s ... Show more

 • Promoted

Category Product Specialist

Kopi Kenanganjakarta (south), jakarta, id

Are you a beverage enthusiast who balances a passion for innovation with a sharp eye for commercial data?.We are looking for a highly driven.In this role, you will bridge the gap between creative R... Show more

 • Promoted

Process Excellence

PT SMART Tbktangerang south, banten, id

Support creation/revision of BU-specific Finance policies and procedures.Support and review for controls and risk, on BU-specific IT system changes and/or user requirements.Coordinate/plan and prep... Show more

 • Promoted

Automation Specialist

Socium - Teams Done Differentlytangerang south, banten, id

Automation Specialist (Mobile Quality Infrastructure).Fully Remote | Contract | Monday–Friday, 9AM–6PM (GMT+4).Are you passionate about building scalable automation systems that improve developer e... Show more

 • Promoted

Sr. Product & Performance Analyst

IlmuOne DataKecamatan Palmerah, Daerah Khusus Ibukota Jakarta, Indonesia
Quick Apply

We are looking for a Senior Product & Performance Analyst who can independently drive analytics and performance insights for our clients.This role goes beyond execution, you will be expected to... Show more

AI Application Full-Stack Developer

CloudMiledepok, west java, id

CloudMile is a fast-growing Data & AI solutions provider operating across Asia.We help enterprises adopt modern cloud, data, and AI technologies and are now expanding our portfolio of AI-driven app... Show more

 • Promoted

Channel Partner Specialist

Odootangerang, banten, id

As our Channel Partner Specialist for Implementing Partners, you’ll be the main bridge between our company and our ecosystem of ERP partners.Your mission is to help them grow (sales revenue, produc... Show more

 • Promoted

Channel Application Consultant

Markem-Imajetangerang, banten, id

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply l... Show more

 • Promoted

Digital Product Specialist

PT. Erajaya Swasembada, Tbk.tangerang south, banten, id

Contribute to roadmap planning and translate product priorities into executable plans with clear milestones and key metrics.Drive the full product development lifecycle — from ideation, prioritizat... Show more

 • Promoted

Application Consultant

Brainlabtangerang, banten, id

Focus on existing accounts by strategically identifying hospitals that are underutilizing install applications.Provide data and set quantitative objectives and implement plan.Report results in a qu... Show more

 • Promoted

Senior User Growth Specialist

OH!SOMEjakarta (west), jakarta, id

We are seeking a creative, execution-oriented, and data-savvy Campaign Planner to join our Marketing team within the User Growth Center.In this role, you will design and implement a variety of onli... Show more

 • Promoted

SaaS Application Developer

PT Adicipta Inovasi Teknologijakarta (west), jakarta, id

Work with System Analysts / Team Leads to produce detail specifications and write programs to handle a specific job.Plan short-range action-steps, give instructions and/or orders, and responsible f... Show more

 • Promoted

Application Security Engineer

PHINCONdepok, west java, id

Minimum Bachelor's degree in Informatics Engineering, Computer Science, Information Systems, Electrical Engineering, or other IT-related fields.Minimum 8 years of relevant experience.Familiarity wi... Show more

 • Promoted

Product Specialist

Besins Healthcaredepok, west java, id

At Besins Healthcare, we put patients at the centre of everything we do, every single day.This long-term commitment spans more than a century and 5 generations of the Besins family.We are experts i... Show more

 • Promoted

Process Excellence Sr. Analyst

PT Chandra Asri Pacific Tbktangerang, banten, id

Chandra Asri Group, through its subsidiary.PT Chandra Asri Sentral Solusi (CASS).From finance and HR to procurement, customer operations, and IT, our SSC is the backbone that keeps businesses runni... Show more