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Direct Contract, Consumer Finance Merchandising Staff

DBS BankIndonesia

1 day ago

Job description

Direct Contract, Consumer Finance Merchandising Staff-(WD73883)

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG / GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Job Description

Handling fulfillment for reward redemption (voucher, e voucher, mileage).
Handling complaint related with reward redemption.
Liaise with card and statement delivery teams for voucher delivery.
Manage reward inventory.
Monitoring reward delivery
Handling reward redemption thru Webgen
Liaise with airlines for mileage
Manage enveloping and labelling for voucher.
Involving into projects , Digibank, Posting Engine (PES), TOM CUL,etc.

Requirements

Minimum of 1 – 3 years recognized banking experienceDegree from a recognized University, preferably majoring in Management, Banking or Business AdministrationRequires knowledge of organization and operationsUnderstand clearly product knowledge and policyHave a good interpersonal and negotiation skillsRequires good knowledge of Credit card / Moneyline especially on the payment / interchange process, as well as the reconciliation and control / Requires good language skills and the ability to communicate tactfully with other bank partner or other departments to solve problem / issueRequires good knowledge on MIS data as well as the analytical skill

Primary Location

Indonesia

Others

Schedule

Regular

Employee Status

Full-time : Job Posting

May 7, 2025, 10 : 20 : 24 AM

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Finance Staff • Indonesia