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Customer Development & Logistic Operation Assistant Manager (Indonesia_

Customer Development & Logistic Operation Assistant Manager (Indonesia_

People ProfilersSurabaya, East Java, Indonesia
30+ days ago
Job description

Job Description :

Position : Client Development & Customer Service Assistant Manager

Location : Surabaya, Indonesia

Our Client is International Forwarding Company looking for a Client Development & Customer Service in-charged of Vietnam market. The role can be located in Surabaya, and work remotely with the team in Singapore.

SCOPE OF WORK :

  • Establishing and developing new accounts / businesses.
  • Maintaining and developing relationships with new and existing customers.
  • Carrying out sales calls / sales visits.
  • Visiting potential customers / preparing quotations and proposals.
  • Preparing weekly & monthly sales reports.
  • Gathering market and customer information on current and future trends.
  • Handling day to day customer enquiries, order takings, in-house system data entry.
  • Providing consistent interaction with clients to create and maintain customer relations.
  • Actively promote the company's services and participate in sales activities.
  • Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
  • Data analysis & tracking.
  • Supporting periodic KPI reports.
  • Working closely with the Ferrari Singapore team to ensure timely completion of services.
  • Travelling as and when required for overseas business trips and events.
  • Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

JOB REQUIREMENTS :

  • Minimum Diploma preferably in logistics, supply chain or business studies.
  • Fluent in spoken and written English & Vietnamese or English & Bahasa Indonesia.
  • Previous working experience in forwarding / shipping companies and or in luxury business (watch / jewelry / commodities preferred).
  • Service focused and customer-oriented with strong interpersonal skills.
  • Self-driven, analytical and able to perform with minimal supervision.
  • Equally motivated by working independently as well as collaborating in a team.
  • Will be based in Indonesia (Surabaya)
  • Computer Literacy (Microsoft Excel, Word, PowerPoint, etc.)
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    Logistic Manager • Surabaya, East Java, Indonesia