We are seeking a highly skilled Sales Engineer to join our team. The successful candidate will be responsible for developing and maintaining strong customer relationships, creating customized sales proposals, and providing post-sales support to customers.
Responsibilities
- Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
- Studying customer needs, pain points, and business challenges to create a customized sales proposal.
- Obtaining requests for proposals, using CRM, reviewing specifications, and determining the scope of supply.
- Preparing technical proposals and presentations and submitting them to the Sales Manager for review.
- Providing weekly customer visit and plan, sales project status reports to the assigned Sales Manager.
- Developing business and marketing plans for sales areas and making budget target recommendations.
- Utilizing technical knowledge of GEA equipment and the customer process.
- Liaising with the engineering or services team to address technical concerns or requirements.
- Supporting the development and delivery of technical documentation, including user manuals, technical specifications, and product training sessions.
- Providing post-sales support to customers, including technical troubleshooting and customer training.
- Staying updated on industry trends, market dynamics, and competitor offerings.
Qualifications
A bachelor’s degree in mechanical or chemical engineering and technical selling experience.5-7 years of experience as a sales engineer, selling capital equipment into engineering firms making chemical and / or pharmaceutical projects.Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.Customer and representative relationship-building experience.Based in Jakarta and willing to travel to all over Indonesia for GEA business purposes.Knowledge of CRM and sales management tools.Capital equipment sales experience.Pro-active, initiative, self-motivated, eager to learn, and teamwork-oriented.Good communication skills and fluent in English.We are an equal opportunities employer and welcome applications from all qualified candidates.
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