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Reservation Agent

BelmondIndonesia

15 days ago

Job description

As a Reservation Agent at Jimbaran Puri, A Belmond Hotel, you play a key role in delivering seamless luxury hospitality experiences. You will be responsible for handling guest reservation inquiries efficiently, maintaining accurate records, and ensuring all reservations are promptly attended to. If youre looking to develop your skills and be part of the future of luxury, this is your moment.

Primary responsible includes :

Passion in handling all guest reservation inquiries promptly and efficiently
Act with heart in providing service that aligns with the standards
Make the Moment for our guest journey
Have thorough knowledge of hotel facilities, services, and published rates
Maintain accurate filing and tracking systems for reservations
Perform various administrative duties

Requirements

What you bring :

Relevant qualification or experience in reservations, front office, or customer service role, preferably in the hospitality industry

Strong verbal and written communication skills

Having organizational and time management skills.

Detail-oriented and having experience with basic computer applications

Customer service-oriented with a friendly and professional demeanor.

Problem-solving skills and ability to handle guest concerns effectively.

A team player

Indonesian citizen only

Benefits

What we offer :

At Jimbaran Puri, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation and benefits including :

Competitive basic salary and benefits\

Loyalty and recognition rewards programs

Employee assistance and wellness programs

Enhanced pension scheme

Comprehensive Medical insurance

Complimentary and preferred rate experiences at our iconic destinations

Friendly and Family environment

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, youll have the opportunity to learn and grow. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment.

Apply today!

About Us

Jimbaran Puri, is located in the heart of a small fishermans enclave, offering a taste of unspoiled Bali, a slice of paradise barely touched by tourism and regarded as one of the islands most serene hotels.

Jimbaran Puri means Royal House in Jimbaran area

To arrive at Jimbaran Puri is to enter another world. The perfect combination of tradition, culture and nature are the soul and charm of the resort which creates a serene authentic Balinese beach hideaway.

Jimbaran Puri is an ode to Balis tranquil atmosphere and authentic Balinese hospitality, offering a peaceful and spiritual setting where time seems to have stood still.

The Belmond & LVMH Family

Jimbaran Puri, A Belmond Hotel, Bali, Indonesia, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are the heart of the Belmond experience.

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Reservation Agent • Indonesia