Our client is a luxurious beach villa situated on the most idyllic island of Nusa Lembongan, Indonesia. They are seeking an experienced Learning & Development Manager to design and implement structured training programs, develop curricula, and deliver engaging learning sessions that elevate team performance and service excellence.
Requirements :
- Minimum of 3 years experience in a similar Learning & Development or Training role, preferably in hospitality.
- Strong background in teaching / training with the ability to design, deliver, and evaluate training programs.
- Proven experience in preparing and developing training materials, modules, and curricula.
- Certified training from BNSP (other than Train the Trainer ) is an advantage.
- Solid academic or professional background with proven skills in curriculum development.
Excellent interpersonal, facilitation, and communication skills.
Adaptable, self-managed, and able to inspire continuous learning across the team.Open to local / Indonesian citizens only.Willing to be based in Lembongan.
Key Responsibilities :
Design, develop, and implement structured training curricula aligned with company standards and operational needs.Build, deliver, and maintain comprehensive training materials, manuals, and resources.Facilitate engaging training sessions, workshops, and coaching for staff at all levels.Support onboarding, induction, and ongoing development programs for team members.Collaborate with department heads to identify training needs and create effective learning solutions.Evaluate the effectiveness of training programs through feedback, assessments, and performance reviews.Maintain accurate training records and prepare regular reports for management.Act as a mentor and role model, fostering a culture of continuous improvement and professional growth.Ensure training initiatives meet both internal standards and industry best practices, including compliance with health, safety, and hospitality service standards.Contribute to talent development strategies that strengthen service quality and guest experience.