Sales Consultant

Responsibilities

• 1. Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets;
• 2. Responsible for the sale of products to customers who consult on the Internet;
• 3. Responsible for following up on customers who have not ordered and inviting them to visit the store;
• 4. Responsible for timely statistics and updates of CRM data;
• 5. Responsible for the signing and registration of orders;
• 6. Responsible for the follow-up of orders, and the contact, communication and confirmation work with customers at all stages.
• 7. Responsible for customer reception, corporate and product introduction, explanation, recommend photography packages to customers, according to the characteristics of customer demand, to provide customers with the best product package program.
• 8. Responsible for the follow-up of orders, and all stages of contact with customers, communication, confirmation work;
• 9. Consciously maintain the corporate image and company interests, according to the company's professional service process to provide customers with a high level of one to one service;
• 10. Executes the day‑to‑day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager
• 11. Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment
• 12. Drives achievement of customer service / satisfaction goals and standards
• 13. Achieve designated sales target and maintain customer relationship

Requirements

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