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Marketing Manager (Customer Relationship)

Marketing Manager (Customer Relationship)

WirehireJakarta, Indonesia
30+ days ago
Job type
  • Quick Apply
Job description

Key Responsibilities :

  • Develop and implement a comprehensive customer relationship management strategy.
  • Build and maintain strong relationships with existing and potential clients.
  • Proactively identify and address customer needs and concerns.
  • Manage customer expectations and ensure timely resolution of issues.
  • Conduct regular customer meetings and reviews to strengthen relationships.
  • Develop and implement customer retention strategies.
  • Develop and execute effective marketing campaigns to generate leads and increase brand awareness.
  • Create and manage marketing materials, including brochures, presentations, and website content.
  • Identify and target potential customers through market research and analysis.
  • Manage the sales pipeline and track key metrics.
  • Collaborate with the sales team to close deals and achieve sales targets.
  • Conduct market research to identify industry trends and opportunities.
  • Identify and pursue new business opportunities.
  • Develop and implement strategic partnerships with key industry players.
  • Negotiate contracts and agreements with clients.
  • Analyze market trends and competitive landscape to develop growth strategies.

Qualifications :

  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Proven experience in customer relationship management and marketing roles.
  • Strong understanding of the data center colocation industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Ability to work independently and as part of a team.

    • Preferred Qualifications :

  • Experience in the telecommunications or IT industry, preferred in data center industry with hyperscale and large enterprise connects
  • Knowledge of digital marketing and social media.
  • Fluency in English and Bahasa Indonesia.
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