Lead Frontend Engineer | PRODUCT R&D, INNOVATION & OWNERSHIP

About CSG

CSG is a multinational organisation headquartered in the United States with approximately 5000 employees in countries around the world. We’re a SaaS platform company that helps some of the world’s most recognizable brands solve their toughest business challenges. Our innovative solutions and trusted experts enable companies to create customer experiences that set them apart. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

Our Product & Team

This role is within the team that designs and develops CSQ Quote & Order, a cutting-edge order management and quoting (CPQ) platform. Built using the latest technology, our platform modernizes industries like telecommunications and banking.

We promote a collaborative culture where everyone’s contributions are valued, and diversity is celebrated. We prioritize continuous learning and improvement to keep our product competitive and ensure CSG remains an exciting workplace. Due to growing demand from high-profile customers, our team is expanding in 2025 and that's where you come in!

About Our Technology

Our product frontend is built using the Angular framework and web component technology. We are currently moving towards a micro-frontend architecture and would love to have you on board for the journey!

Our backend is modern, adopting a microservice architecture for scalability and flexibility, using Kafka for event streaming and PostgreSQL for data storage. We use Kubernetes to orchestrate our containers, allowing us to offer cloud (AWS & Azure) and on-premise deployment options of our platform. Our infrastructure is maintained by a state-of-the-art gitops / IaC pipeline. We heavily lean on open-source tools and libraries, as well as maintaining our own, to make development faster, simpler, and more consistent. Our code is managed using Git, undergoes peer review before we test, package and deploy through our CI / CD pipelines.

About The Role

As a Lead Frontend Engineer, you will drive technical direction, mentor and empower your team, and collaborate across squads to deliver robust, scalable UI / X solutions for the CSG Quote & Order product. You’ll be the go-to person for technical decisions and will play a key role in defining our UI / X development standards, architecture, and best practices.

In your first 90 days, you’ll get comfortable with our system, build strong relationships across the Quote & Order team, and design new features to deliver awesome outcomes for our customers.

What You'll Do

• Help shape our technical roadmap, aligning system architecture and development priorities with long-term business goals.
• Code software! We want 50% of your time to be spent working on product development.
• Champion clean, efficient code by giving thoughtful PR feedback and holding the team to high standards.
• Architect and design complex features to translate customer needs into impactful, features and user-friendly UI / X.
• Be a real multiplier on your team’s efficiency. Proactively address inefficiencies / blockers, critically assess your team's performance, and provide targeted coaching so others can level up their skills.
• Take ownership across our systems. Spot inefficiencies, resolve bottlenecks and keep everything running like clockwork.
• Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.

Role Requirements

Perks And Benefits

Location

Indonesia Remote

Accommodation

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and / or testing processes.

Our Guiding Principles

Impact : Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity : Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration : Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people (CSGers) are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

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