Senior Analyst - Claims Advisory

We are seeking a talented individual to join our Claims Operations team at PT Marsh. This role will be based in Jakarta and is a hybrid role requiring at least three days a week in the office.

Responsibilities

• Lead end-to-end handling of large and complex claims across Property, Energy, CAR / EAR, Marine, Liability, Cyber, Business Interruption, and more.
• Review policy coverage, warranties, endorsements, and exclusions to determine claim strategy.
• Coordinate and guide loss adjusters, forensic accountants, engineers, recovery specialists, surveyors, and legal advisors.
• Act as primary claims advisor for key corporate accounts, providing strategic guidance and leading client meetings and negotiations.
• Negotiate settlements with insurers, reinsurers, and other stakeholders to secure favorable outcomes.
• Ensure all claims processes comply with regulatory requirements and internal SOPs, maintaining accurate documentation and reporting.

Qualifications

What makes you stand out

Why join our team

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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