Customer Service & Operations Support (Mandarin Speaker | Remote | Indonesian Talent)

Second TalentWorkFromHome, Jawa, Indonesia

20 days ago

Job description

Direct message the job poster from Second Talent.

Location : Remote (Indonesia-based talent)

Language : Fluent Mandarin & Bahasa Indonesia (written and spoken)

About our Client

Our Client is a fast-growing global logistics & supply chain platform. We’re on a mission to simplify international shipping and connect businesses worldwide with smart solutions.

What you’ll do

Handle daily operations and client requests for the Hong Kong market.
Join regular team syncs and ad-hoc meetings — being reachable and responsive during office hours is a must.
Coordinate with cross-border teams to ensure smooth workflow and timely updates.
Stay active on Slack, share screens when needed, and maintain clear communication with managers & teammates.
Support reporting, tracking, and other tasks as required.

What we expect

Strong ownership and adaptability — we move fast, and you’ll be in the loop with multiple meetings / discussions.

Remote-first mindset : full commitment during office hours, not project-only. You’ll need to be reachable, responsive, and collaborative online.

Reliable setup (own laptop & stable internet connection). We provide access to all company tools and platforms.

Nice to have

Background in operations, logistics, or client support.

Fresh grads from Banking / Finance welcome!

Be part of a global-first startup with HQ in Hong Kong and teams across APAC.

Learn and grow in a fast-paced, international environment.

Salary in HKD with clear career progression opportunities.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service, Sales, and Administrative

Industries : Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Maritime Transportation

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Customer Service Mandarin Speaker • WorkFromHome, Jawa, Indonesia