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Senior Tour Consultant

Senior Tour Consultant

PT Satguru Travel And ToursJakarta Selatan, Jawa, Indonesia
3 days ago
Job description

As a Senior Tour Consultant , you will be the key point of contact for our clients, ensuring seamless, high-quality travel experiences from start to finish. This is a demanding yet rewarding role that requires not just industry expertise but also a strong service mindset — someone who thrives under pressure, is available to support clients around the clock, and can handle complex itineraries with confidence.

Responsibilities

  • Deliver expert support to demanding clients with high expectations.
  • Provide guidance on destinations, accommodations, transportation, and activities.
  • Design and manage group tours and bespoke itineraries tailored to client needs.
  • Coordinate all logistics, including multi-leg flights, transfers, and on-ground activities.
  • Negotiate with suppliers and destination management companies (DMCs) to secure competitive rates.
  • Manage relationships with multiple agencies and suppliers across destinations.
  • Proactively upsell and cross-sell products and services.
  • Stay up to date on industry trends and new destinations.

Requirements

  • 5+ years’ experience as a Tour Consultant / Travel Advisor, specifically in group tour operations.
  • Strong background in working with multiple DMCs or travel agencies that specialize in tours.
  • Service-oriented mindset — always ready to assist clients, even in high-pressure or time-sensitive situations.
  • In-depth knowledge of global destinations, accommodation types, and travel activities.
  • Excellent communication, negotiation, and customer service skills.
  • Organized, detail-oriented, and able to manage multiple bookings simultaneously.
  • Proficiency with travel booking / reservation systems.
  • Passion for travel and dedication to creating memorable client experiences.
  • Thorough knowledge of popular travel destinations, local attractions, and cultural customs.
  • Flexibility to work in a fast-paced environment and adapt to changing client requirements.
  • Ability to create and calculate domestic and international tour packages.
  • #J-18808-Ljbffr

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    Senior Consultant • Jakarta Selatan, Jawa, Indonesia

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