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Chief Steward

Chief Steward

Four Seasons Hotels and ResortsJakarta at Capital Place
30+ days ago
Job description

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role :

The Chief Steward leads, organizes, and oversees the Stewarding Department, ensuring efficient operations and high standards.

What you will do :

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Stewarding Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
  • Ensure the organization and sanitation of all kitchens, storage areas, employee dining room, waste receptacle areas, carts, tables, and Stewarding Department equipment and machinery through constant monitoring and adherence to a vigorous cleaning schedule.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures.
  • Ensure proper use and provide regular care, security and maintenance of machinery and equipment used in the Stewarding Department.
  • Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
  • The ability to work closely with the Executive Chef, Director of Food & Beverage, Banquet Chef, Director of Banquet, and Food & Beverage Outlet Managers to coordinate adequate supply and storage of China, silver, glass and other equipment used in service; oversee Stewarding functions in relation to banquets set-up and service.
  • Assist with cleaning of kitchen and Stewarding Department areas.
  • Provide physical maintenance of operating equipment.

What you bring :

  • Excellent personal presentation and interpersonal skills.
  • Previous experience as Chief Steward or equivalent Food & Beverage supervisory experience is required.
  • Prior knowledge of dish machine, kitchen, and floor cleaning equipment is expected.
  • Requires working knowledge of department and standard operating procedures.
  • Requires ability to operate computer equipment and other food & beverage computer systems.
  • Requires the ability to operate and utilize culinary production equipment and tools.
  • Ability to read, write, and speak English.
  • This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays.
  • What we are offering you :

  • Competitive wages and benefits
  • An opportunity to be a part of a cohesive team in an inclusive work environment
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives and focused company
  • Embracement and promotion of diversity in our workplace
  • Ongoing training and professional development opportunities
  • Visa Requirements

  • For Indonesian nationality only
  • The management level for this position is :

    Operations - Department Head

    The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

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    Chief Steward • Jakarta at Capital Place