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IT Support
CakapTangerang, Banten, Indonesia30+ days ago
Job descriptionProven experience as an IT Support, IT Technician, or similar role. Strong knowledge of networking (LAN / WAN, routers, access points, firewalls). Experience with Windows, macOS, and basic troubleshooting of office devices. Familiarity with IT asset management and inventory tracking. Good problem-solving skills and ability to work independently. Strong communication skills to assist employees with technical issues. Ability to manage multiple tasks and prioritize efficiently. Experience in cloud-based tools (Google Workspace, Microsoft 365, etc.). Understanding of basic cybersecurity best practices. Instagram : @lifeatcakap @cakapcom Twitter : @cakapcom Tiktok : @cakapcom LinkedIn : Cakap
Responsibilities
- Manage and maintain office internet / wifi networks to ensure stable connectivity.
- Oversee laptop handover for new hires and retrieve devices from offboarding employees.
- Maintain an inventory of IT assets (laptops, routers, peripherals, etc.) and ensure proper tracking.
- Provide technical support to employees for hardware, software, and connectivity issues.
- Install, configure, and update company-approved software and security patches on devices.
- Collaborate with vendors for IT-related purchases and service maintenance.
- Ensure compliance with IT security policies and best practices.
- Perform basic troubleshooting for printers, network devices, and other office IT equipment.
- Assist with setting up IT infrastructure for events, meetings, or remote work arrangements.
Requirements
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It Support • Tangerang, Banten, Indonesia