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TikTok Shop by Tokopedia - Seller Growth Strategist, BPO Management (Automotive & Electronics) [...]

TikTokDaerah Khusus Ibukota Jakarta, Jawa, Indonesia

16 days ago

Job description

Overview

TikTok Shop by Tokopedia - Seller Growth Strategist, BPO Management (Automotive & Electronics) - Indonesia

Responsibilities

Manage and optimize BPO workflows by translating business goals into executable strategies. Monitor performance metrics, identify bottlenecks, and implement improvements to ensure efficiency, productivity, and KPI alignment.
Formulate and refine go-to-market, seller growth, and merchandise strategies tailored to market needs. Monitor market trends and the merchant ecosystem to identify high-potential sellers, emerging product opportunities, and potential risks.
Design, implement, and manage merchant strategies to drive growth, strengthen engagement, and build long-term partnerships. Resolve complex seller queries and provide actionable insights to improve seller experience and retention.
Lead key platform initiatives, ensuring alignment with broader business objectives. Continuously assess and adjust operational processes to support growth and innovation.
Collaborate with cross-functional (XFN) and category teams to align strategies, drive shared objectives, and optimize performance while maintaining strong relationships with internal stakeholders.

Qualifications

Minimum requirements

Bachelor’s degree in Business, Operations, or a related E-commerce field.

At least 2 years of experience in BPO operations, e-commerce or tech company.

Experience in mid / long-tail seller management or mass seller growth strategy.

Ability to manage multiple projects simultaneously while ensuring alignment with business objectives.

Data-driven mindset with the ability to analyze performance metrics and propose actionable improvements.

Preferred requirements

Experience in BPO project management or Automotive & Electronics Category Strategy.

Previous experience in e-commerce or tech-related industries is a plus.

Ability to adapt quickly to changing business needs and contribute to a scaling environment.

Strong communication and collaboration skills to work cross-functionally with internal teams and stakeholders.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

We are committed to inspiring creativity and bringing joy. We value curiosity, humility, and impact in a rapidly growing tech company. We foster an "Always Day 1" mindset to achieve meaningful breakthroughs for our users, teams, and company. Join us to grow together and unlock limitless possibilities.

Diversity & Inclusion

TikTok is committed to an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach.

Job Details

Seniority level : Associate

Employment type : Full-time

Job function : Sales and Business Development

Industries : Technology, Information and Internet

We encourage referrals to increase your chances of interviewing at TikTok.

Location : West Jakarta, Jakarta, Indonesia

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Seller Growth Tiktok • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia