Overview
Customer Support Specialist (Work From Medan)
Are you ready to help Kurosim users around the globe? Join us as a Customer Support Specialist and play a key role in supporting our users have their best travelling experience. Here's what you need to know to get started :
What you should have
- Fresh graduates are welcome to apply
- Proficient in English (written and spoken)
- Have a good analytical and problem-solving skill
- Uphold empathy, patience and initiation
- Willing to work on Saturday, Sunday and on public holiday
What you\'ll contribute
Support business process by maintaining good relationship with external customers as well as internal stakeholdersWork closely with internal departments to ensure resolution of tasks including complaints from external customersReceive and respond to the customer\'s inquiry through company\'s communication channelProactively seek to resolve customer complaints and issues individually or by engaging and collaborating with other team membersReady to connect the world with Kurosim?
Let’s redefine global communication, one eSIM at a time.
Seniority level
Entry levelEmployment type
Full-timeIndustries
Telecommunications#J-18808-Ljbffr