Relationship Manager

Bank SaquDaerah Khusus Ibukota Jakarta, Jawa, Indonesia

20 days ago

Job description

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You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
You enjoy doing purpose-led and meaningful work
You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
You always find a way to get things done without sacrificing the quality of your work, integrity, and values
No task is off limits for you
You are humble and prioritize the success of the team over your own with an eagerness to help those around you
You don't shy away from challenges and can bounce back from setbacks

What you’ll do and what success looks like in this role :

Develop and maintain strong, long-term relationships with clients.

Proactively identify customer needs and offer tailored banking solutions (e.g. payroll and digital services).

Drive customer acquisition through networking, referrals, and digital channels.

Ensure excellent service delivery and handle customer inquiries efficiently.

Monitor account performance, portfolio growth, and customer satisfaction.

Collaborate with internal teams (operations, product, digital) to ensure seamless customer experience.

Stay up-to-date with digital banking trends, competitor offerings, and market insights.

What Is Required and What We’re Looking For

Bachelor’s degree in Business, Finance, Economics, or related field.

3-5 years’ experience as a Relationship Manager, Business Development, or Sales in banking / financial services (experience in digital banking or fintech is a plus).

Strong communication and interpersonal skills with a customer-first mindset.

Proven ability to achieve sales targets and grow client portfolios.

Good understanding of retail and SME banking products, including payroll solutions, credit processes, and regulatory requirements.

Tech-savvy, adaptable, and passionate about digital innovation in banking.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Banking

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Relationship Manager • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia