ID Technical Solutions Consultant (ManageEngine)

Overview

ID Technical Solutions Consultant (ManageEngine) is a technical role focused on IT Management software across operations, security, help desk, desktops, networks, and related areas. ManageEngine offers over 90 products covering IT infrastructure needs and is part of Zoho Corporation.

Ideal candidates are familiar with ITIL, SNMP, WMI, AD, AWS, Containers, SIEM or MDM. ManageEngine products are used by a large portion of Fortune 100 companies and across many verticals. The role serves as a technical solution consultant for our IT Management software suite and works with partners and customers in the country.

Responsibilities

• Be an evangelist for IT solutions across operations, security, help desk, desktops, networks, etc.
• Engage with customers (IT Managers, IT Administrators, Engineers) and partners to understand requirements and recommend appropriate ManageEngine products in coordination with Account Managers.
• Conduct product demonstrations and address technical queries.
• Work with multiple IT Management products from the company.
• Develop understanding of product areas including Desktop Management, IT Help Desk, Windows Management, and Public / Private Cloud management.
• Conduct workshops, training sessions, and product events online or offline as needed.
• Travel to customer locations as required when conditions are normal.

Requirements

Why You Shouldn’t Apply

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