Account Manager / Sales Engineer

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

Job Overview

The objective of this position is to perform aftermarket sales for cryogenic pump and turbo expander aftersales solutions. We are looking for a self-driven, motivated sales engineer with multiple years of experience in aftersales for cryogenic applications. A combination of product knowledge and business knowledge will be required to execute this mission. The successful candidate will be part of a growth journey doubling our aftermarket business over the next few years and will have a significant influence on future aftermarket sales development

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Follow up customers’ inquiries and technical request, understand technical specification, and prepare commercial quotations.
• Work with the Regional Sales Manager to create a business development plan.
• Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
• Promote and sell the NCS aftermarket products, including Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
• Be responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
• Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to designation of authority.
• Develop existing and build new customer relationships ensuring Nikkiso is seen as a long-term business partner.
• Aid prime equipment sales by maintaining and developing effective, working customer relationships via valued service products.
• Develop proposal for aftermarket sales campaigns for specific service products and markets / customers and align campaigns with the BLM, PLM and Business Development Manager leadership before execution.
• Monitor changes and developments within the industry and report to management.
• Promote all NCEIG product portfolio, follow-up and share sales leads internally.
• Document activities in our CRM program, Salesforce.
• Other duties as assigned.

Qualifications

Competencies

The successful candidate will possess a unique blend of educational qualifications, sales skills, leadership experience, and personal attributes that ensure the individual is well-equipped to understand the complexities of business development across different cultures and regions.

Work Environment

Education and Experience

Physical Demands

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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