Responsibilities
- Acting as level 1 & level 2 support for all problems & request coming from IT Ticketing systems
- Provide technical assistance for all IT Services at campus (Hardware, Network and Software) Staff / Teachers / Students.
- Manage all activities needed related to room access security.
- Perform maintenance routine activities for the entire IT infrastructure campus according to a predetermined schedule. And can manage teamplay with third parties when needed.
- Always involved in providing IT support for all events on campus related to responsibilities.
- Administer and troubleshoot for basic operation on Microsoft 365 to assist user campus problematic on it.
- Ensure all administrative activities related to IT inventory are always managed.
- Provide data, analysis and giving input to superiors related to budget expenditure planning related to IT needs.
Job Requirements
Minimum Bachelor's degree in IT (Computer Science or related field).Minimum 1 year experience in the same field. Fresh graduate still welcome.Have experience and know basic knowledge related to everything in the network.Experienced and has a high level of knowledge of commonly used hardware : workstations (PC & Apple Product) and IT peripherals (Printer, Projector, Panels, etc).Have experience and in-depth understanding for basic administration operation on collaboration platforms Microsoft 365 is a plus.Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language.Having Analytical and problem-solving skills to troubleshoot and diagnose issues.A biblical worldview on Education.Proficient in spoken and written English and Bahasa Indonesia. Additional languages may be advantageous.Alignment with and commitment to the mission, vision, and values of Sekolah Pelita Harapan.Strong interpersonal, communication, and intercultural skills.Strong teamwork and relationship-building skills.Willingness to engage in continuous learning and professional development.Which of the following types of qualifications do you have?How many years\' experience do you have as an Information Technology Support Role?Which of the following languages are you fluent in?Do you have experience in an administration role?Organization and Context
Sekolah Pelita Harapan is a system of five international Christian K-12 campuses, located in and around Jakarta. The schools began in 1993 in response to a need for quality education founded upon Biblical Christian truth. We are committed to the Evangelical Reformed faith and focused on equipping Indonesian young people with a world class education that gives them entry to further study in English language universities all over the world. Across the five schools we teach over 2100 K-12 students using the Cambridge Examination and International Baccalaureate curricular.
Benefits
MedicalMiscellaneous allowanceEducation supportSports (e.g. Gym)ParkingProfessional Development, healthy environment, div#J-18808-Ljbffr