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Quality Assurance Lead

Quality Assurance Lead

Tentang AnakDaerah Khusus Ibukota Jakarta, Jawa, Indonesia
30+ days ago
Job description

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Responsibilities

We are a fast-moving parenting company in Indonesia, creating trusted products for families across skincare, personal care, nutrition, and more. Our product portfolio is growing rapidly, and we need a QA Lead to ensure every launch meets the highest safety and compliance standards. This role is critical to scaling our business without compromising quality.

Responsibilities

We are a fast-moving parenting company in Indonesia, creating trusted products for families across skincare, personal care, nutrition, and more. Our product portfolio is growing rapidly, and we need a QA Lead to ensure every launch meets the highest safety and compliance standards. This role is critical to scaling our business without compromising quality.

What You’ll Own

  • Quality Systems & Compliance : Build, implement, and monitor QA protocols across cosmetics, personal care, and Pangan & Supplement categories, ensuring full BPOM and IFRA compliance.
  • Vendor & Manufacturing Quality : Lead audits, drive CAPA plans, and strengthen partnerships with tollers, suppliers, and packaging vendors.
  • Production & Release Control : Oversee batch release approvals, incoming goods inspections, and in-process quality checks.
  • Issue Resolution & Prevention : Lead root cause analysis on product complaints and implement preventive quality improvements.
  • Team Leadership : Manage and mentor QA associates, fostering a culture of ownership and precision.

What Success Looks Like (6–12 Months)

  • Standardized QA SOP rolled out across all categories and suppliers.
  • First Pass Yield improved by at least 15% from baseline.
  • Average QA release approval cycle reduced to ≤3 working days.
  • 100% regulatory compliance with zero BPOM or IFRA rejections.
  • All active tollers and packaging vendors audited and meeting agreed quality standards.

    • Requirements

    You’re a Fit If

  • You have 6–8 years’ QA experience in FMCG, cosmetics, or food / supplements manufacturing.
  • You’ve led quality teams while still being hands-on in critical checks and problem-solving.
  • You work with precision, urgency, and a solutions-first mindset.
  • You thrive in a fast-paced, high-growth environment with evolving priorities.
  • You take ownership for results, not just tasks, and welcome constructive challenge.

    • How We Work

    We move quickly, prioritize learning over ego, and expect every team member to own outcomes end-to-end. We collaborate closely but give autonomy to those who deliver. Mistakes are learning opportunities when followed by rapid correction .

    Seniority & Scope

    Team Lead (player-coach). Reports to Head of Product Development. Cross-functional scope with internal teams and external manufacturing partners.

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Quality Assurance

    Industries

    Retail Health and Personal Care Products

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    Quality Assurance • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia