Senior Account Manager

Overview

At SEEK, we serve a noble purpose : to help people live more fulfilling and productive working lives and to help organisations succeed. By joining us, you’ll be part of a multi-national technology business with a start-up working culture, collaborative values and a dynamic environment. SEEK aims to empower potential with possibility and offers opportunities for career growth and development within a large-scale, agile setting.

We’re a fast-growing company with strong core values, a culture of innovation and responsible AI, and a commitment to meaningful work. You’ll have access to workshops, conferences and courses while working alongside seasoned experts.

About SEEK

SEEK is a multi-national tech company delivering impact across Asia Pacific and beyond. We support diverse teams and processes to drive success for our customers and partners.

Job Description

About The Role

We are seeking a dynamic Senior Account Manager to join our diverse and inclusive team, reporting directly to the Key Account Manager. In this pivotal role, you will be responsible for cultivating and sustaining strategic, long-term partnerships with our most valued client companies from across Indonesia\'s diverse business landscape. You will proactively identify and address client needs, provide comprehensive support to resolve challenges, and ensure exceptional service delivery that drives mutual success. This position offers an exciting opportunity to make a significant impact while working with Indonesia\'s leading online job platform, where your relationship-building skills, cultural competency, and strategic thinking will directly contribute to client satisfaction and business growth in our multicultural marketplace.

What You'll Be Doing

• Serve as a Strategic Partner : Act as the primary "trusted advisor" and champion for your assigned client portfolio, becoming their go-to expert for all recruitment and talent acquisition needs while ensuring inclusive hiring practices are promoted
• Cultivate Exceptional Client Relationships : Proactively build and nurture strong, collaborative partnerships that drive mutual success and long-term value creation, ensuring sensitivity to diverse cultural contexts and business practices across Indonesia
• Maintain Active Client Engagement : Conduct regular client visits and touchpoints across diverse geographic locations and cultural contexts, ensuring relationships are strengthened and aligned with evolving business needs
• Deliver Market Intelligence : Research and analyze industry trends, market developments, and competitive landscapes, providing insights to help clients make informed hiring decisions and build diverse, inclusive teams
• Expand Strategic Influence : Identify and cultivate relationships with key decision-makers and stakeholders from diverse backgrounds within client organizations to broaden influence and partnership opportunities
• Drive Revenue Growth : Identify cross-selling and up-selling opportunities and implement competitive strategies to serve clients of varying sizes and sectors, maintaining JobStreet\'s market leadership
• Exceed Performance Targets : Consistently meet and surpass sales revenue objectives through effective account management, ensuring successful contract renewals and second product adoptions

Qualifications

We welcome applications from candidates of all backgrounds. The following requirements apply :

Additional Information

SEEK is committed to inclusion and wellbeing and values the diversity of our people. We encourage applications from diverse backgrounds and experiences, including gender, sexual identity, culture, faith, disability and life stages. If you need any support or adjustments during the recruitment process, please let us know.

For this role, only individuals with eligible right to work will be considered. SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies.

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