Solutions Architect

Job Description

As a Solution Architect with a focus on pre‑sales and onboarding, you will play a crucial role in driving successful client engagements from the initial discovery phase through to onboarding and implementation. Your primary responsibility will be to work closely with the sales and product teams to design and propose effective solutions that meet the clients’ specific needs and requirements. Additionally, you will be responsible for ensuring a smooth onboarding process and successful handover to the CSM & Operation team.

Responsibilities

• Presales Support :

Collaborate with the sales team to understand customer needs and challenges, participating in client meetings, and gathering requirements.

Develop end‑to‑end solution architectures, considering factors such as scalability, security, performance, and integration capabilities.

Responsible for the implementation / onboarding process for new / existing clients.

Stay up‑to‑date with industry trends, best practices, and emerging technologies relevant to the company’s products and services.

Build and maintain strong relationships with clients, understanding their evolving needs, and identifying opportunities for additional services or upselling.

Requirements

About VIDA

What are we trying to solve?

We have 7.5 billion people on Earth, of which over 1 billion cannot securely prove their identity right now.

Every year, 140 million babies are born, of which 40 million go unregistered.

Simply put, these people are deprived of social benefits, such as education and health, their civil rights to vote and travel; and are excluded from the economy because they cannot sign up for bank accounts, loans, welfare programs, etc. We believe this is unacceptable and needs to change.

At VIDA, We are creating a frictionless digital identity system. One that fulfills the needs and expectations of our times, and is available anywhere, for everyone.

Why are we solving this problem?

The United Nations (UN) and World Bank ID4D initiatives aim to provide everyone on the planet with a legal identity by 2030. This deadline is just 9 years away, we are expecting a digital identity to be a legal human right by then and we at VIDA want to be pioneers in leading this change.

Who are we?

We are a highly driven bunch of people to solve this problem for our own reasons. Whether it is to solve for misleading doctors, or because we didn’t get access to fair ration due to corruption - Our collective goal aligns.

Other things that we care about

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