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Security Engineer - Ironport (contract)

Security Engineer - Ironport (contract)

Packet Systems IndonesiaDaerah Khusus Ibukota Jakarta, Jawa, Indonesia
30+ hari yang lalu
Uraian Tugas

Talent Acquisition - Packet System Indonesia

Requirements :

  • Holding a bachelor's degree (S-1 degree) in Information Technology or Computer Engineering from reputable university
  • Possessing a solid 2 years of working experience in the management of security engineering for Cisco's Email Security (IronPort)
  • Must have a strong knowledge in the scope of Cisco Email Security for both implementation (migration, initial configuration, etc.) and maintenance (troubleshooting, reporting, etc.)
  • Holding CCNP Security or Cisco Certified Specialist in Email Security is a plus
  • Solid knowledge and experience in managing security technology : SMTP, DKIM, and DMARC
  • Willing to work in an on-site WFO arrangement within Jakarta Area (in a shifting arrangement)
  • Willing to work within an extendable contract-based form of employment

Role's Responsibilities :

  • Support for troubleshooting of any findings / problems within the designated customer
  • Support for change request for the customer’s network (should it be required)
  • Work as part of PSI customer network with responsibility which includes system maintenance, upgrade, or new initiative (change request) led by the customer’s PIC
  • Provide an initial troubleshooting for incoming issues before escalation to next level support
  • Verify with customer to make sure that the request or issue are completed within the desired criteria
  • Work with other customer’s infrastructure team (such as security, network, etc.) and third-party vendors to open case and escalation as part of troubleshooting
  • Provide maintenance report such as tickets and issues (corrective), preventive and network documentation.
  • Monitoring system-health, as well as to act and / or report for issue mitigation
  • Act as a support for new installation; integrating of the desired system into the existing system as well as the required migration
  • Working as a team in managing all the project documentation (ranging from Site Survey, MoP, and UAT) as a build documentation
  • We are an equal opportunities employer and welcome applications from all qualified candidates.

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