Student • Indonesia
Join Our Growing Team as a Full-Time Customer Service Associate!.Remote opportunity for candidates based in Indonesia (For Singapore Online Team) As Write Edge continues to grow, we’re lookin... Menampilkan lebih banyak
Deliver lectures and conduct tutorials in the field of Logistics Engineering Technology.Develop and update curriculum based on the latest industry standards and academic requirements.Supervise stud... Menampilkan lebih banyak
Work side-by-side with a mentor(Senior Software Engineer/Lead Software Engineer / Engineering Manager) to help you accomplish team goals and grow together as a person.Carry the execution of a small... Menampilkan lebih banyak
Indonesia, with a focus on gold, copper, and silver production.We are committed to sustainable and responsible mining practices, and are dedicated to creating value for our stakeholders while maint... Menampilkan lebih banyak
Contract Type : Full-time, Permanent.The Recruitment Manager, Bellerbys Global, plays a critical role in driving the recruitment from Southeast Asia region to Bellerbys Global Delivery PartnersR... Menampilkan lebih banyak
This role requires the candidate to work in Cianjur, Indonesia.The client is a well-established Christian education institution in Indonesia with a long history of delivering academic excellence co... Menampilkan lebih banyak
WaaS) platform that enables businesses to quickly and reliably hire, manage, and scale blue-collar talent across Indonesia.Final-year student or fresh graduate majoring in Marketing Management, Bus... Menampilkan lebih banyak
Responsible for entering, updating, checking, and managing medical data accurately and systematically.Assist in preparing data recaps and reports, ensuring data is properly documented and maintaini... Menampilkan lebih banyak
Finance & Accounting Intern.Finance & Accounting Intern.This internship offers hands-on experience in a fast-growing international company while working closely with experienced professiona... Menampilkan lebih banyak
Drive the development and execution of the brand strategy by translating consumer insights into impactful marketing initiatives.This role ensures strong and consistent blue/silver brand presence ac... Menampilkan lebih banyak
Assist in analyzing historical shipping data to support 3PL Performance Evaluation.Monitor stock levels and help develop strategies to optimize inventory.Analyze 3PL performance data to identify ar... Menampilkan lebih banyak
As an Online Tutor, you will be responsible for providing high-quality educational support to students in a virtual environment.You will engage with learners, assess their needs, and tailor your te... Menampilkan lebih banyak
Direct and control student behavior and discipline, counseling students regarding acceptable school conduct and recommending appropriate action to be taken when necessary.Implement the master sched... Menampilkan lebih banyak
Prudential’s purpose is to be partners for every life and protectors for every future.Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion as... Menampilkan lebih banyak
Prudential’s purpose is to be partners for every life and protectors for every future.Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion as... Menampilkan lebih banyak
Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific.Since 1986, we have endeavoured to make a difference to A... Menampilkan lebih banyak
DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach.Our purpose: Move People Through the Wonders of Sport.Present in... Menampilkan lebih banyak
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h... Menampilkan lebih banyak
In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve.Whether it's ... Menampilkan lebih banyak
Join Our Growing Team as a Full-Time Customer Service Associate!
Remote opportunity for candidates based in Indonesia (For Singapore Online Team) As Write Edge continues to grow, we’re looking for warm, passionate and service-oriented individuals to join our Customer Relations & Operations team.
This role is ideal for someone who enjoys working with people, solving problems, and keeping things running smoothly behind the scenes.
You’ll work closely with students, parents, teachers, and colleagues while gaining valuable experience and opportunities for growth within a growing education company.
Why Join Us?
At Write Edge, you’ll be part of a supportive team that values growth, collaboration, and continuous improvement.
Beyond day-to-day operations, you’ll play an important role in shaping the experience of our students and parents, while developing valuable skills and taking on new opportunities as the company grows.
What You’ll Do: As centre manager of our Online arm at Write Edge Singapore , you will play a pivotal role in overseeing the performance of our online arm and excel in delivering exceptional parent and student experience.
We are looking for someone who can grow and journey with us as we build our Online presence in the Singapore market.
Branch Management Support the Teaching Team (Deployment, Timetabling, Relief Teaching) Perform a variety of administrative duties in support of the day-to-day operations Ensure the safety and appropriate behaviour of students at the centre Perform any other duties and responsibilities that support the online team Address and manage staff complaints, registration, withdrawal matters Handle staff enquiries, complaints and escalations Train and manage new staff in both customer support and ground operations Organise and conduct online open houses on weekends Ensure smooth running of online classes on Zoom (online student onboarding, troubleshooting technical issues) Deliver Top-Tier Customer Experience Attend to incoming phone/Whatsapp/email enquiries Proactively build, maintain and enhance relationships with students and parents over online platforms (Whatsapp, ClassDojo) Provide professional sharing of curriculum and excellent customer service to prospective customers Ensure consistent communication with customer based on specific touchpoints Student Enrolment Initiate and execute strategies to expand Online arm and grow student enrolment numbers Communicate with customers in ensuring prompt follow-up and closure for all enquiries and leads Coordinate with internal stakeholders (HR, Teaching Team) to optimise timetable to meet the demands of the curriculum and student enrolment Process Improvement Identify opportunities for process improvement and implement strategies targeting customer support and operations Actively collaborate within cross-functional teams to ensure seamless customer experience Plan, coordinate and execute projects related to customer support and operations Qualifications and Skills: Proficient in Google Suite, Microsoft Office and technology in general Knowledge of and experience with Google Classroom, and Zoom would be an advantage Able to multi-task and adapt to a fast-paced and changing work environment, resilient under pressure A great problem-solver with quick reactions and is meticulous with details Possesses emotional maturity and have a great interpersonal skills with verbal and written English proficiency An accountable and responsible team-player, takes initiative and able to work with minimal supervision Able to portray oneself as an extension of the company - an English and Writing specialist through one’s attire and speech professionall What We’re Looking For: Great Communicator: Strong verbal and written English proficiency with excellent interpersonal skills.
Tech-Savvy: Proficiency in Google Docs, Sheets, and Microsoft Office.
Multitasker: Ability to handle a fast-paced environment and adapt to change with ease.
Problem-Solver: Quick-thinking, meticulous, and detail-oriented.
Professional: Represent Write Edge with professionalism in both attire and speech.
Team Player: Accountable, responsible, and able to collaborate effectively with the team.
Location(s): Remote Work Hours: -Option 1: 4 weekdays and 1 weekend -Option 2: 2 weekdays and 2 weekends -Weekdays: 1pm - 10pm -Weekends: 8:30am - 6:30pm (Workdays will be fixed and assigned based on your experience and company needs.) Salary: IDR 9,000,000 - 15,000,000 Learn more about what it’s like to work at Write Edge here: https://www.write-edge.com/careers/ https://www.linkedin.com/company/write-edge/ Powered by JazzHR
