Student • Indonesia
Join Our Growing Team as a Full-Time Customer Service Associate!.Remote opportunity for candidates based in Indonesia (For Singapore Online Team) As Write Edge continues to grow, we’re lookin... Menampilkan lebih banyak
Deliver lectures and conduct tutorials in the field of Logistics Engineering Technology.Develop and update curriculum based on the latest industry standards and academic requirements.Supervise stud... Menampilkan lebih banyak
Plan, set and deliver standards for learning.Prepare and support critical thinking for student in classroom.Establish classroom management utilizing positive coaching.Observe and evaluate student's... Menampilkan lebih banyak
Building the World’s Leaders of Tomorrow.Creating the Education system for the 22nd Century.What this role is responsible for:.At Crimson we depend on having our IT systems work smoothly.We are a f... Menampilkan lebih banyak
ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform.For more t... Menampilkan lebih banyak
Contract type : Full Time – Permanent Location : Indonesia.ABOUT THE ROLE: This position is an account management role managing a portfolio of partner agents.The key deliverable is ... Menampilkan lebih banyak
Indonesia, with a focus on gold, copper, and silver production.We are committed to sustainable and responsible mining practices, and are dedicated to creating value for our stakeholders while maint... Menampilkan lebih banyak
Organize the school site and classroom - Order and prepare funiture - Marketing for students recruitment - Originze guidelin and egulation - Teaching Japanese language, manners, and Japanese cultur... Menampilkan lebih banyak
About us:   Populix is a consumer insights platform that helps businesses connect with its database of respondents and provides them with insights to understand the preferences of Indonesian c... Menampilkan lebih banyak
Our client is a growing company in the.As they continue to expand their learning programs, they are looking for a creative and thoughtful c.Design engaging and practical curricula by turning learni... Menampilkan lebih banyak
The client is a well-established Christian education institution in Indonesia with a long history of delivering academic excellence combined with strong spiritual and character development.Founded ... Menampilkan lebih banyak
Assist in analyzing historical shipping data to support 3PL Performance Evaluation.Monitor stock levels and help develop strategies to optimize inventory.Analyze 3PL performance data to identify ar... Menampilkan lebih banyak
As an Online Tutor, you will be responsible for providing high-quality educational support to students in a virtual environment.You will engage with learners, assess their needs, and tailor your te... Menampilkan lebih banyak
We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia, with almost 2000 schools as customers.Our mission is to revolutionize early childhood ... Menampilkan lebih banyak
Strong passion in Sales and Services.Minimum has one year of experience in sales.A good command in English both verbal and written.Computer (Outlook, Microsoft Word, Microsoft Excel) and Internet l... Menampilkan lebih banyak
Learning Alliance Manager (Higher Education).We are seeking an experienced Learning Alliance Manager to drive partnerships and solution sales within the Higher Education sector.The ideal candidate ... Menampilkan lebih banyak
Teach and guide children ages 1–13 through structured play and learning activities.Communicate clearly in English during classes and with parents.Create a positive, energetic, and safe learning env... Menampilkan lebih banyak
Teach and guide children ages 1–13 through structured play and learning activities.Communicate clearly in English during classes and with parents.Create a positive, energetic, and safe learning env... Menampilkan lebih banyak
Join Our Growing Team as a Full-Time Customer Service Associate!
Remote opportunity for candidates based in Indonesia (For Singapore Online Team) As Write Edge continues to grow, we’re looking for warm, passionate and service-oriented individuals to join our Customer Relations & Operations team.
This role is ideal for someone who enjoys working with people, solving problems, and keeping things running smoothly behind the scenes.
You’ll work closely with students, parents, teachers, and colleagues while gaining valuable experience and opportunities for growth within a growing education company.
Why Join Us?
At Write Edge, you’ll be part of a supportive team that values growth, collaboration, and continuous improvement.
Beyond day-to-day operations, you’ll play an important role in shaping the experience of our students and parents, while developing valuable skills and taking on new opportunities as the company grows.
What You’ll Do: As centre manager of our Online arm at Write Edge Singapore , you will play a pivotal role in overseeing the performance of our online arm and excel in delivering exceptional parent and student experience.
We are looking for someone who can grow and journey with us as we build our Online presence in the Singapore market.
Branch Management Support the Teaching Team (Deployment, Timetabling, Relief Teaching) Perform a variety of administrative duties in support of the day-to-day operations Ensure the safety and appropriate behaviour of students at the centre Perform any other duties and responsibilities that support the online team Address and manage staff complaints, registration, withdrawal matters Handle staff enquiries, complaints and escalations Train and manage new staff in both customer support and ground operations Organise and conduct online open houses on weekends Ensure smooth running of online classes on Zoom (online student onboarding, troubleshooting technical issues) Deliver Top-Tier Customer Experience Attend to incoming phone/Whatsapp/email enquiries Proactively build, maintain and enhance relationships with students and parents over online platforms (Whatsapp, ClassDojo) Provide professional sharing of curriculum and excellent customer service to prospective customers Ensure consistent communication with customer based on specific touchpoints Student Enrolment Initiate and execute strategies to expand Online arm and grow student enrolment numbers Communicate with customers in ensuring prompt follow-up and closure for all enquiries and leads Coordinate with internal stakeholders (HR, Teaching Team) to optimise timetable to meet the demands of the curriculum and student enrolment Process Improvement Identify opportunities for process improvement and implement strategies targeting customer support and operations Actively collaborate within cross-functional teams to ensure seamless customer experience Plan, coordinate and execute projects related to customer support and operations Qualifications and Skills: Proficient in Google Suite, Microsoft Office and technology in general Knowledge of and experience with Google Classroom, and Zoom would be an advantage Able to multi-task and adapt to a fast-paced and changing work environment, resilient under pressure A great problem-solver with quick reactions and is meticulous with details Possesses emotional maturity and have a great interpersonal skills with verbal and written English proficiency An accountable and responsible team-player, takes initiative and able to work with minimal supervision Able to portray oneself as an extension of the company - an English and Writing specialist through one’s attire and speech professionall What We’re Looking For: Great Communicator: Strong verbal and written English proficiency with excellent interpersonal skills.
Tech-Savvy: Proficiency in Google Docs, Sheets, and Microsoft Office.
Multitasker: Ability to handle a fast-paced environment and adapt to change with ease.
Problem-Solver: Quick-thinking, meticulous, and detail-oriented.
Professional: Represent Write Edge with professionalism in both attire and speech.
Team Player: Accountable, responsible, and able to collaborate effectively with the team.
Location(s): Remote Work Hours: -Option 1: 4 weekdays and 1 weekend -Option 2: 2 weekdays and 2 weekends -Weekdays: 1pm - 10pm -Weekends: 8:30am - 6:30pm (Workdays will be fixed and assigned based on your experience and company needs.) Salary: IDR 9,000,000 - 15,000,000 Learn more about what it’s like to work at Write Edge here: https://www.write-edge.com/careers/ https://www.linkedin.com/company/write-edge/ Powered by JazzHR
