Technical Account Manager - Indonesia

Job Title : Technical Account Manager - Indonesia

Location : Indonesia ( full-time)

About Locus

Battle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel, trusted by enterprises like Unilever, Nestlé, and Siam Makro.

The platform unifies orders, capacity, and carrier networks into one living plan, aligning planning, execution, and settlement so promises become proof. AI co-pilots with guardrails surface risk early and recommend the next best move to protect SLAs and reduce empty miles.

In 2025, Locus joined the Ingka Group (IKEA Retail) family, marking a major milestone in our journey. Backed by the scale and strength of IKEA, we continue to operate independently while accelerating our mission to make global supply chains faster, smarter, and more sustainable.

Our Journey and Impact

Since 2015, Locus has been on a mission to make logistics decision‑making intelligent, sustainable, and real‑world ready. Our platform has powered billions of deliveries across 30+ countries for global enterprises, driving measurable impact in cost savings, carbon reduction, and SLA performance. With the strength of the IKEA ecosystem behind us, we’re scaling that impact even further.

Our Global Footprint

Headquartered in Bangalore, with teams across the U.S., U.K., UAE, and Southeast Asia, Locus brings together 170+ engineers, designers, and problem‑solvers united by a single goal : to reinvent how the world moves goods.

Traits We Value

We look for people who are :

• Global in mindset : curious about diverse markets and ideas.
• Unrelenting in drive : energized by complex challenges.
• Intelligent in approach : analytical, creative, and thoughtful.
• Dynamically in execution : adaptive and decisive in fast‑moving contexts.
• Exact in craft : detail‑oriented and committed to excellence.

Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution‑oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include :

Requirements

Life at Locus

Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization.

Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

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