Application Engineering Manager

About

this Position

Application Engineer

Manager is responsible for leading the APC (Consumer Goods) Indonesia

Application Engineering team and providing crucial technical support to

customers. This includes delivering product recommendations, customized

solutions, and troubleshooting, while also leveraging application equipment to

enhance customer processes and identify new business opportunities. The role

also involves providing technical training and effectively communicating with

various internal teams.

What

you´ll do

Responsible for managing APC

Indonesia Application Engineering team.

Responsible for product

recommendations, customized products applications, new product

demonstrations and troubleshooting for customers.

Perform technical visits

(meetings, audits, demonstrations, troubleshooting, etc.) for customers

with documentation in the CRM (Customer Relationship Management) tool and

the LIM (Laboratory Information Management) system.

Work with application equipment

to provide solutions to enhance customer related processes.

Leverage customer feedback to

drive optimization in customer service and identify new business

opportunities for sales colleagues

Responsible for products

application / technical training and coaching of field sales forces and

customers.

Responsible for directly

communicating with sales, marketing, product development, innovation,

members of the Application Engineer field team or project team members.

What

makes you a good fit

Bachelor’s degree in chemistry,

chemical engineering, or related field.

Minimum 8 years' relevant

experience managing technical team, preferably in the adhesive industry.

Familiar with application in consumer

good business such as Footwear & Sport Fashion, personal hygiene, as

well as packaging and labelling.

Strong customer relations and

interpersonal skills.

• Willingness to support up to 20-80% travel per year.

Some

perks of joining Henkel

Flexible work scheme with

flexible hours, hybrid and work from anywhere policies

Diverse national and

international growth opportunities

Globally wellbeing standards with

health and preventive care programs

Gender-neutral parental leave for

a minimum of 8 weeks

Employee Share Plan with

voluntary investment and Henkel matching shares

Comprehensive healthcare

including mental health support and 401(k) plan matched by employer

Family benefits including

fertility support, fully paid parental leave, caregiver services

1 day off, sick leave, holidays, volunteer time off, summer Fridays

& more