Order Processing Engineer - Service

Order Processing Engineer - Service

Reinhausen Indonesia - Jakarta - Sales & Business Development

What awaits you:

• You will be responsible for interpreting, clarifying, and realizing customer specifications for offers and orders related to voltage regulators and accessories for power transformers.
• You will enter customer orders into SAP for internal processing and planning.
• Your role will involve active participation in technical and commercial negotiations or clarification meetings, contributing to successful outcomes.
• You will lead a project team to organize, plan, schedule, and execute customized service projects related to routine maintenance, retrofitting, diagnostics, troubleshooting on-site of Transformer Control equipment and components, as well as commissioning and decommissioning of transformers.
• You will be responsible for selecting subcontractors/partners according to defined criteria, monitoring their performance, conducting timely escalations in case of qualitative shortfalls and cooperation issues, and initiating suitable actions promptly.
• You will perform site visits when required.
• You will collaborate closely with internal technical, commercial, and logistics teams across Reinhausen's factories.

What you bring to the table:

• You are an Indonesian citizen.
• You hold a Bachelor's Degree in Electrical Engineering or a related Engineering field.
• You possess basic knowledge of Mechanical Engineering.
• You have 3–5 years of experience ideally in Transformer Service.
• You possess knowledge of transformers, supported by hands-on service and commissioning experience.
• You will have an advantage if you bring experience in international project management and execution.
• You apply strong analytical and problem-solving skills in your work.
• You are able to meet tight deadlines effectively.
• You show intercultural understanding, communicate clearly, and maintain a solution-oriented approach.
• You exhibit an entrepreneurial mindset with a holistic perspective.
• You are willing to travel both domestically and internationally.
• You are proficient in written and spoken English.
• You have strong computer skills, especially in MS Office; knowledge of SAP is considered a plus.