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International Contact Center OfficerPeople Search Indonesia • WFH (Work From Home), Jakarta, Indonesia
International Contact Center Officer

International Contact Center Officer

People Search Indonesia • WFH (Work From Home), Jakarta, Indonesia
2 hari yang lalu
Uraian Tugas

International Contact Center Officer

Work Description:

  • Handle inbound and outbound customer interactions (calls, emails, chat) for international clients
  • Provide accurate information and resolve customer inquiries in a timely and professional manner
  • Support customers primarily from the North America market
  • Maintain proper documentation of customer interactions in the system
  • Coordinate with internal teams to escalate and resolve complex issues
  • Ensure high service quality and customer satisfaction standards are consistently met


Requirements:

  • Fluent in Mandarin & English (spoken and written)
  • Minimum 1–2 years experience in contact center / customer service role; candidates with Mandarin Interpreter experience are highly welcomed
  • Willing and able to work in US daylight time (night shift in Indonesia)
  • Strong communication, interpersonal, and problem-solving skills
  • Able to work independently in a Work From Home (WFH) environment with high discipline


3 Reasons to Apply:

  • Gain exposure to international (North America) customers and operations
  • Full Work From Home (WFH) arrangement offering flexibility
  • Attractive compensation with potential contract extension

Buat peringatan pekerjaan untuk pencarian ini

International Contact Center Officer • WFH (Work From Home), Jakarta, Indonesia

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