WH & Distribution Supervisor (CONFIDENTIAL)

Role Purpose

Responsible for overseeing the efficient and effective management of warehouse and distribution operations. This includes coordinating the receipt, storage, and shipment of goods, managing a team of warehouse staff / operator, ensuring compliance with safety and operational protocols, and deliver agreed KPI.

Main Duties

1. Health & Safety (H&S) Accountability: Accountable for the team's health and safety, the facility safety as well as the overall housekeeping of the working areas.

• Communicate all company H&S SOPs policies to all team member timely and effectively as well as supervise activities in according with SOP and policies.
• Perform hazardous and risk assessment of working location/ tools on regular basis; propose and implement action plan for continuous improvement of the safety working condition and people safety behaviour.
• Maintain or/and identify area for improvement of the overall housekeeping to meet company standard and policies.
• Be accountable for preparation and arrangement of resources to handle the emergencies

2. Supervise warehouse operation (put away, picking, packing, and distribution) for all finished goods effectively - within approved budget and in comply with all Company policy to deliver best service to customers.

• Manage daily activity (put away, picking, packing, distribution) complied with Company Policy.
• Liaise with relevant departments in solving issues relating to customers with priority.
• Review WH layout periodically and propose for reset up in system to optimize warehouse space capacity.
• Ensure finished goods stored in good manner.
• Make sure all required controlling activities to be conducted properly and timely: cycle count, bin consolidation, fixed bin replenishment
• Responsible to ensure all warehouse facilities (building, racking, forklift trucks, moving equipment, office equipment) well managed to maintain daily operation smoothly.
• Manage and assess forwarder performance to make sure cost managed effectively.

3. Drive the continuous improvement related to Logistics activity:

• Review daily process / activity for both inbound and outbound which are interacting with other functions (WH/ production/CS/Procurement) to propose for further improvement, execute automation process.
• Updating existing Standard Operation Procedure if required, review new Standard Operation Procedure before application.
• Analyze supply chain KPI performance against best practice to propose for improvement.
• Periodically review all WH process, procedure to align with Group policy related to stock management.
• Perform special projects/tasks related to supply chain if required.

4. People management accountability:

• Responsible for hiring and appointment of personnel within their own team by participating in the selection process as and when required.
• Organize and arrange shift schedule, operating to ensure smooth operation of all factory warehouse in according to meet company and local legal and compliance requirement and standard.
• Responsible for team and individual performance objective; to set, to monitor and to be responsible for assessment of team/individual's performance on the proper and fairly and timely manner to meet Company performance review process and standard.
• Overview and monitor team disciplines and participate in the discipline meeting to build the disciplinary working environment

5. Health, Safety & Environmental Participations

• Actively participate in all H&S and Environmental programs.
• Use appropriate PPE as designated area.
• Report any safety or environmental incidents, including accidents, near misses, unsafe actions, and unsafe conditions.
• Overseeing all activity within their team complies with the environmental policy and reviewing reports for further improvement.

Authorities

1. Approve warehouse layout changes and process improvements.
2. Validate stock accuracy and corrective actions for discrepancies.
3. Approve team schedules and performance objectives.

General Requirements:

• Bachelor's degree in industrial engineering, Logistics, Supply Chain Management, or related field.
• Minimum 3–5 years of experience in warehouse and distribution operations, Project management/Operation/ Logistics, preferably in footwear or manufacturing industry.
• Strong knowledge of warehouse management systems (WMS), inventory control, and stock accuracy.
• Experience in inbound and outbound logistics, delivery coordination, and transportation management.
• Good understanding of FIFO/FEFO, cycle counting, and inventory reconciliation.
• Familiar with production support and material handling for manufacturing processes.
• Experience in supervising warehouse staff and managing daily operational activities.
• Strong leadership, communication, and problem-solving skills.
• Able to analyze warehouse KPIs (OTIF, inventory accuracy, lead time, productivity).
• Proficient in Microsoft Office (especially Excel) and ERP systems.
• Detail-oriented, organized, and able to work under pressure to meet shipment deadlines.
• Experience/ Knowledge of project management software/tools are preferable
• Effective communication skills in both Bahasa and English
• Willing to work in a factory/warehouse environment.
• Product knowledge & process flow
• SAP
• Warehouse Management knowledge and practice