About the Role
As a Store Operation Manager, you are responsible for managing store operational activities to ensure increased sales and productivity of the human resources in the store, in support of maximum profitability.
Responsibility :
1. Plan targets for each department* (monthly, weekly, daily) and monitor achievement based on market characteristics, to serve as a reference for evaluating store operational performance.
2. Manage product/inventory turnover in the store* including forecasting, clearance, product transfers, and replenishment to optimize available space with products that contribute to increasing sales.
3. Oversee the implementation of displays and layouts* to ensure compliance with established standards and policies.
4. Enhance the comfort and satisfaction of customers* who visit and transact in the store to optimize the frequency and quality of transactions for each customer.
5. Control store operational costs* including TLA, Manpower, shrinkage, ADF, and other expenses according to the approved budget to ensure store profitability is achieved.
6. Control and evaluate all promotion and advertising programs* both local and national, to ensure alignment with plans and to increase visitor numbers, transaction frequency, and basket size.
7. Oversee all operational activities* to ensure they run according to established procedures and standards, thereby minimizing deviations that could result in financial and non-financial losses for the company.
8. Manage and monitor the execution of improvement programs* directed by superiors to ensure they are completed on schedule and achieve satisfactory results.
9. Direct, motivate, review, and assess subordinates' performance* to achieve maximum work productivity.
Requirement :
About Kawan Lama Group
Established in 1955, Kawan Lama Group is a multi-sector group of companies who are constantly innovating for improving the quality of lives. Manages 28 brand portfolios operating in six different sectors: Commercial & Industrial, Consumer Retail, Food & Beverages, Property & Hospitality, Manufacturing & Engineering, and Commercial Technology. Aiming to be more than family business - but beyond that, we are business for families, we carry the mission to bring values for betterment of lives through business development and continuous growth.
Store Operations Manager • Jakarta, Indonesia
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