Software Engineering Manager II Fulfilment

Get to Know the Team

The Fulfilment Engineering team builds the technology that connects demand with supply across Grabs services. We solve complex marketplace problems spanning allocation driver experience reliability and operational efficiency supporting millions of transactions across Southeast Asia.

We work with Product Data Science Analytics Operations and other engineering teams to develop scalable systems that improve the experience of our driver-partners and consumers.

Get to Know the Role

You will lead a team of software engineers responsible for building and operating critical fulfilment capabilities. You will create the conditions for the team to deliver reliable outcomes grow technical leaders and translate product and business priorities into an engineering roadmap.

As an Engineering Manager you will remain technically fluent while empowering senior individual contributors to lead architecture and detailed technical decisions. You will report to the Senior Software Engineering Manager. You will be fully on-site in Jakarta.

The Critical Tasks You Will Perform

• Lead coach and develop a team of software engineers setting clear expectations and individual growth plans.
• Partner with Product Data Science Analytics and Operations to define priorities roadmaps and measurable outcomes.
• Own planning and delivery of the teams engineering roadmap manage dependencies and risks.
• Work with senior engineers to establish sound technical direction and make appropriate architecture and engineering trade-offs.
• Improve the reliability scalability security observability and cost efficiency of the systems owned by the team.
• Establish effective engineering practices covering design reviews testing deployment incident response and continuous improvement.
• Create an inclusive environment where team members have clarity psychological safety and meaningful ownership.
• Attract assess and retain strong engineering talent while contributing to hiring and talent development across Grab.
• Communicate progress risks and decisions to technical and non-technical teams.

Qualifications :

What Essential Skills You Will Need

• Min. 8 years of software engineering experience including designing and operating production systems at scale.
• Min. 2 years of experience managing software engineers.
• Hands-on experience building or integrating LLM and generative AI solutions including model evaluation prompt design retrieval-augmented generation and production monitoring.
• Understanding of AI system risks including hallucinations data privacy security reliability latency and cost.
• Foundation in backend engineering distributed systems APIs databases and cloud infrastructure.
• Experienced in delivering complex projects involving multiple teams.
• Experience coaching engineers managing performance and supporting career development.
• Balance product delivery engineering quality reliability and long-term maintainability.
• Clear articulation in explaining technical and AI trade-offs in both verbal and written form

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1