Talent.com
Tawaran pekerjaan ini tidak tersedia di negara Anda.
IT Support Specialist

IT Support Specialist

ESG SolutionsWorkFromHome, Banten, Indonesia
19 hari yang lalu
Uraian Tugas

Direct message the job poster from ESG Solutions

HR Generalist | Interviewing Techniques, LinkedIn Learning, Employee Benefits

We are seeking a highly skilled and service focused IT Support Specialist to join our global IT team.

In this role, you will provide technical support to end users, ensuring timely resolution of issues and optimal performance of systems. This includes diagnosing and troubleshooting computer technical and performance issues, configuring and installing software, and delivering clear, effective technical assistance across multiple platforms and devices. You will work closely with colleagues across multiple regions, leveraging your technical expertise, problem-solving skills, and commitment to delivering an exceptional end-user experience.

What You Will Do : End-User Support

  • Provide Tier 1 and Tier 2 support for remote employees.
  • Troubleshoot issues with laptops, desktops, VPN, Microsoft 365, and mobile devices.
  • Handle onboarding / offboarding tasks.
  • Manage support tickets and participate in on-call rotation.
  • Assist with Windows Server, Active Directory, and basic network services.
  • Perform administrative tasks in AWS (EC2, IAM, S3).
  • Collaborate with System Administrators for cloud troubleshooting.

System Monitoring & Documentation

  • Conduct system health checks and software updates.
  • Maintain internal documentation.
  • Respond to alerts and resolve issues proactively.
  • Team Communication

  • Coordinate with the IT team.
  • Participate in daily standups and cross-time zone communication.
  • Provide technical guidance to non-technical users.
  • What You Will Bring :

  • Proven ability to communicate clearly and effectively in English, both verbally and in writing, in a professional setting.
  • Degree or diploma in IT or related field.
  • IT certifications (CompTIA A+ / Network+, AWS Cloud Practitioner, Microsoft 365 Fundamentals).
  • 3+ years of IT support experience.
  • Strong knowledge of Windows OS and Microsoft 365.
  • Experience with Linux is an asset.
  • Proficiency with remote support tools and basic networking.
  • Familiarity with AWS services.
  • Excellent problem-solving and communication skills in English.
  • Experience in remote or international support environments.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries

  • Oil, Gas, and Mining
  • We’re not accepting additional boilerplate content for this description.

    #J-18808-Ljbffr

    Buat peringatan pekerjaan untuk pencarian ini

    It Support • WorkFromHome, Banten, Indonesia

    Pekerjaan yang berhubungan
    • Dipromosikan
    AI Data Specialist - Indonesia

    AI Data Specialist - Indonesia

    RWS TrainAIWorkFromHome, Banten, Indonesia
    Flexible, work whenever you want.Until the end of December 2025 (an extension is possible).Are you a student, recent graduate, stay-at-home parent, gig worker, or professional seeking flexible remo...Menampilkan lebih banyakTerakhir diperbarui: 9 hari yang lalu
    • Dipromosikan
    IT Team Leader (Remote)

    IT Team Leader (Remote)

    GeekGardenWorkFromHome, Banten, Indonesia
    In this role, you will own our technical vision, lead system design, and ensure the delivery of high-quality, scalable software. Lead system design and make critical architecture decisions.Oversee c...Menampilkan lebih banyakTerakhir diperbarui: 16 hari yang lalu
    • Dipromosikan
    Customer Support Specialist

    Customer Support Specialist

    JustmarketsWorkFromHome, Banten, Indonesia
    Efficiently respond and communicate with clients to understand and service their needs via livechat.Effectively analyse customer data to make appropriate recommendations and problem resolutions.Res...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    Customer Support Manager (Indonesia)

    Customer Support Manager (Indonesia)

    Exely - Direct Drive for Your Hotel SalesWorkFromHome, Banten, Indonesia
    IT company specialising in online solutions and websites for the hotel industry.We help hoteliers increase their direct sales and automate operations. With a client base of over 5000 properties from...Menampilkan lebih banyakTerakhir diperbarui: 13 hari yang lalu
    • Dipromosikan
    Activation Specialist (Financial Service)

    Activation Specialist (Financial Service)

    MekariWorkFromHome, Banten, Indonesia
    Software-as-a-Service (SaaS) company.With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    AI Data Specialist - Indonesia

    AI Data Specialist - Indonesia

    RWS GroupWorkFromHome, Banten, Indonesia
    We are looking for AI Data Specialist to support the improvement of AI-generated content in English.Flexible, work whenever you want. Until the end of December 2025 (an extension is possible).The ro...Menampilkan lebih banyakTerakhir diperbarui: 2 hari yang lalu
    • Dipromosikan
    Software Engineer - Immutable Ubuntu Desktop

    Software Engineer - Immutable Ubuntu Desktop

    CanonicalWorkFromHome, Banten, Indonesia
    Software Engineer - Immutable Ubuntu Desktop.Software Engineer - Immutable Ubuntu Desktop.Software Engineer - Immutable Ubuntu Desktop. Software Engineer - Immutable Ubuntu Desktop.Get AI-powered ad...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    Senior Specialist, Employee Relations - EMEA

    Senior Specialist, Employee Relations - EMEA

    remoteWorkFromHome, Banten, Indonesia
    Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.We make it possible for businesses of all sizes to recruit, pay, and manage internatio...Menampilkan lebih banyakTerakhir diperbarui: 7 hari yang lalu
    • Dipromosikan
    Customer Support Specialist

    Customer Support Specialist

    Just Global Markets Ltd.WorkFromHome, Banten, Indonesia
    Efficiently respond and communicate with clients to understand and service their needs via livechat.Effectively analyse customer data to make appropriate recommendations and problem resolutions.Res...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    Customer Support & Community Specialist

    Customer Support & Community Specialist

    Eklipse.ggWorkFromHome, Banten, Indonesia
    HR | Talent Acquisition for Eklipse.Customer Service & Community Specialist.We are seeking a highly motivated.English and has a passion for both assisting users and engaging with gaming communities...Menampilkan lebih banyakTerakhir diperbarui: 6 hari yang lalu
    • Dipromosikan
    Network Security Trainer - EMEA

    Network Security Trainer - EMEA

    Corelight, Inc.WorkFromHome, Banten, Indonesia
    Towards the end of our interview process is an in-person interview.Do you want to help make the world safe from cyber attack?. At Corelight, we believe that the best approach to cybersecurity risk s...Menampilkan lebih banyakTerakhir diperbarui: 2 hari yang lalu
    • Dipromosikan
    Technical Business Analyst - Projects (Remote)

    Technical Business Analyst - Projects (Remote)

    The Software PracticeWorkFromHome, Banten, Indonesia
    We are looking for a Technical Business Analyst to join our team.We will work together to design, implement and deliver mission-critical web and mobile applications for our clients.It is imperative...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    Senior Partner Solutions Architect

    Senior Partner Solutions Architect

    RemoteWorkFromHome, Banten, Indonesia
    The Senior Partner Solutions Architect is a strategic technical leader responsible for driving the successful integration of partners onto the Remote platform. This role acts as the primary technica...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    Vollzeit, 100% remote Customer Support Specialist (m / w / d)

    Vollzeit, 100% remote Customer Support Specialist (m / w / d)

    GroupAlarmWorkFromHome, Banten, Indonesia
    Wenn es im Notfall schnell gehen muss, hilft GroupAlarm, Krisen zu managen und Schäden zu vermeiden.GroupAlarm berücksichtigt Ihre Notfallpläne und ermöglicht präzise Alarmierung auf Knopfdruck.Rol...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    IT DEVELOPMENT & INFRASTRUKTUR

    IT DEVELOPMENT & INFRASTRUKTUR

    PT Golden Flexible PackagingBanten, Indonesia
    Memahami proses bisnis sistem ERP minimal 2 tahun.Dapat menyelesaikan masalah (Problem-Solving) sistem, server, jaringan dan semua masalah di komputer. Mengerti sekaligus menguasai aplikasi Microsof...Menampilkan lebih banyakTerakhir diperbarui: 16 hari yang lalu
    • Dipromosikan
    Cloud Solution Architect - Cloud & AI Platforms | Support for Mission Critical

    Cloud Solution Architect - Cloud & AI Platforms | Support for Mission Critical

    MicrosoftWorkFromHome, Banten, Indonesia
    Cloud Solution Architect - Cloud & AI Platforms | Support for Mission Critical.Cloud Solution Architect - Cloud & AI Platforms | Support for Mission Critical. Cloud Solution Architect - Cloud & AI P...Menampilkan lebih banyakTerakhir diperbarui: 19 hari yang lalu
    • Dipromosikan
    IT Support

    IT Support

    Sekolah Pelita HarapanBanten, Indonesia
    Acting as level 1 & level 2 support for all problems & request coming from IT Ticketing systems.Provide technical assistance for all IT Services at campus (Hardware, Network and Software) Staff / Tea...Menampilkan lebih banyakTerakhir diperbarui: 21 hari yang lalu
    • Dipromosikan
    Assigned Support Engineer / Senior Support Engineer (EMEA)

    Assigned Support Engineer / Senior Support Engineer (EMEA)

    GitLabWorkFromHome, Banten, Indonesia
    Remote, EMEA; Remote, Europe; Remote, Europe-North / Central.GitLab is an open-core software company that develops the AI-powered DevSecOps Platform used by more than 100,000 organizations.Our missio...Menampilkan lebih banyakTerakhir diperbarui: 10 hari yang lalu
    • Dipromosikan
    Junior Data Services Specialist

    Junior Data Services Specialist

    ReliefWebWorkFromHome, Banten, Indonesia
    Junior Data Services Specialist.The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objecti...Menampilkan lebih banyakTerakhir diperbarui: 4 hari yang lalu
    • Dipromosikan
    Growth Strategist, Indonesia Market

    Growth Strategist, Indonesia Market

    HostingerWorkFromHome, Banten, Indonesia
    Join Hostinger, and we’ll grow fast! Is there a limit to growth? Not at Hostinger.We’re constantly reaching new heights.With a team of 900+ professionals, we are behind the success of over 4 millio...Menampilkan lebih banyakTerakhir diperbarui: 15 hari yang lalu