IT Support

Responsibilities

• Acting as level 1 & level 2 support for all problems & request coming from IT Ticketing systems
• Provide technical assistance for all IT Services at campus (Hardware, Network and Software) Staff / Teachers / Students.
• Manage all activities needed related to room access security.
• Perform maintenance routine activities for the entire IT infrastructure campus according to a predetermined schedule. And can manage teamplay with third parties when needed.
• Always involved in providing IT support for all events on campus related to responsibilities.
• Administer and troubleshoot for basic operation on Microsoft 365 to assist user campus problematic on it.
• Ensure all administrative activities related to IT inventory are always managed.
• Provide data, analysis and giving input to superiors related to budget expenditure planning related to IT needs.

Job Requirements

Organization and Context

Sekolah Pelita Harapan is a system of five international Christian K-12 campuses, located in and around Jakarta. The schools began in 1993 in response to a need for quality education founded upon Biblical Christian truth. We are committed to the Evangelical Reformed faith and focused on equipping Indonesian young people with a world class education that gives them entry to further study in English language universities all over the world. Across the five schools we teach over 2100 K-12 students using the Cambridge Examination and International Baccalaureate curricular.

Benefits

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