Boutique Manager - Parfums Christian Dior (Surabaya)

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND : Parfums Christian Dior (

MISSION AND PURPOSE :

As the Parfums Christian Dior Boutique Manager, you are the ultimate leader and brand ambassador of your boutique and represent Dior Beauty in the market. You are responsible for the management of the Boutique and your team. Your mission is to develop and lead your team to maximize store performance (sales and client management) while ensuring exceptional level of service. Your passion and embodiment of the brand (values) will enable you to contribute to the wider development of the business and ensure that you continually develop personally and professionally.

MAIN RESPONSIBILITIES :

PEOPLE MANAGEMENT

• Daily manage the team and ensure a good level of team spirit and energy
• Ensure team are aware of and respect Dior strategy, goals and standards
• Set realistic individual KPIs for the team
• Coach and develop skills and knowledge of all team members using Dior tools and training materials
• Inspire and set an example on all boutique activities and rules
• Transmit your passion for retail and spread a culture of excellence and continuous improvement
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
• Oversee annual review process for all store employees
• Assist in recruiting high calibre team members ensuring their development and retention through the effective management of their induction and performance

BUSINESS MANAGEMENT

CLIENT EXPERIENCE

CLIENT MANAGEMENT

OPERATIONS MANAGEMENT & REPORTING

Requirements

QUALIFICATION AND COMPETENCES :

WORK EXPERIENCE

SKILLS