Account Director, Financial Institutions (EMEA)

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you\'ll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you\'ll have the opportunity to make a meaningful and lasting impact.

The impact you will have :

• Connect with current and net new key stakeholders within your EMEA territory and identify what matters to them : potential mission applications, budget holders, decision-makers, influencers, and process owners.
• Spearhead the implementation of blockchain intelligence into customer workflows, driving toward an intimate understanding of how EMEA customers apply TRM\'s tooling and data to proactively improve their success.
• Own, plan, execute, and / or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, and expansions.
• Create and execute strategic plans for your territory to ensure company goals are met across key revenue and churn metrics while also uncovering new growth opportunities in diverse EMEA markets.
• Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process—from demonstrations to trials to customer advisory sessions and innovation workshops.
• Proactively gather and prioritize customer feedback and champion it within TRM.
• Develop a roster of happy customers across the region who will refer new prospects, champion TRM, and provide crucial feedback.

What we\u2019re looking for :

About the Team :

Learn about TRM Speed in this position :

Life at TRM Labs

Leadership Principles

Our Leadership Principles shape everything we do—how we make decisions, collaborate, and operate day to day.

Accelerate your Career

At TRM, you\u2019ll do work that matters—disrupting terrorist networks, recovering stolen funds, and protecting people around the world. You will :

What to Expect at TRM

TRM moves fast—really fast. We know a lot of startups say that, but we mean it. We operate with urgency, ownership, and high standards. As a result, you\u2019ll be joining a team that\u2019s highly engaged, mission-driven, and constantly evolving.

To support this intensity, we\u2019re also intentional about rest and recharge. We offer generous benefits, including PTO, Holidays, and Parental Leave for full time employees.

That said, TRM may not be the right fit for everyone. If you\'re optimizing for work life balance, we encourage you to :

We\u2019re upfront about this because we want every new team member to thrive—not just survive.

The Stakes Are Real

Our work has direct, real-world impact :

Thrive as a Global Team

As a remote-first company, TRM Labs is built for global collaboration.

Join our mission!

We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.

Recruitment agencies

TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

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