Director, Revenue Systems & Processes

Overview

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

About the role

As the Director of Processes and Systems at Remote, you will lead a global team of system experts, process managers, and CRM specialists focused on enabling scalable, efficient, and reliable revenue operations. Reporting to the VP of Revenue Operations, you’ll own the strategy, implementation, and optimization of sales tools and systems, including Salesforce, HubSpot, Clari, Clay, Mulesoft, and emerging AI-driven solutions for sales productivity.

Your role will ensure that our revenue tech stack not only supports but accelerates the work of Sales, Marketing, and Customer Success. You’ll drive process excellence, optimize tool usage, and spearhead system integrations to create a seamless operating environment. This is a critical leadership role requiring strategic vision, operational rigor, technical fluency, and the ability to motivate and inspire distributed teams.

Key Responsibilities

• Develop and own the revenue systems strategy, ensuring alignment with business objectives and future growth.
• Lead the implementation and optimization of tools such as Salesforce, HubSpot, Clari, Clay, Mulesoft, and other AI-driven sales technologies.
• Drive process excellence across Sales and Revenue Operations by identifying bottlenecks, standardizing processes, and fostering continuous improvement.
• Manage system integrations and data flow, ensuring seamless connectivity and minimal downtime across platforms.
• Serve as the intake and escalation point for business-driven system and process changes, ensuring timely, high-quality implementation.
• Collaborate cross-functionally with Analytics, Planning, Pipeline Operations, and GTM teams to align tools and processes with business needs.
• Motivate, manage, and develop a distributed team of system experts, CRM managers, and process excellence leaders.
• Champion system adoption and user experience, ensuring teams have the tools and knowledge to work effectively.

Requirements

Practicals

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$178,250 - $250,650 USD

Our full benefits & perks are explained in our handbook at remote.com / r / benefits . As a global company, each country works differently, but some benefits / perks are for all Remoters :

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com / async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity.We look forward to meeting candidates who balance innovation with genuine expertise and experience.To learn more about Remote's AI guidelines check seehere.

Please note we accept applications on an ongoing basis.

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LinkedIn Profile

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Work eligibility is extremely important. Are you legally eligible to work in the country where you’re planning to work from?

If you are eligible, please select the status that allows you to work and live in that Country :

Do you have experience as a people manager?

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At Remote, we are committed to transparency, innovation, and care for our employees and candidates. To support this and ensure we are able to focus on you, not on taking notes, we use brighthire.ai to record and auto-transcript our interviews. If we decide you are good potential fit for the role, do you consent to us using this tool during the interviewing process? Declining recording will not affect your candidacy.

When you apply to a job at Remote on this site, the personal data contained in your application will be collected by Remote, which consists in a network of legal entities. However, for data protection purposes the entities in control of all personal data processed in connection with your application are :

collectively referred to as 'Controller'.

Controller’s data protection is handled by our Data Protection Officer, who can be contacted at Your personal data will be processed under Regulation (EU) 2016 / 679 (General Data Protection Regulation - GDPR) for the purposes of managing the Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of GDPR as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be stored with Greenhouse Software, Inc., a cloud services provider located in the USA and engaged by the Controller to help manage its recruitment and hiring process on the Controller’s behalf. Accordingly, if you are located in the EU, your personal data will be transferred to the United States once you submit it through this website. Greenhouse Software, Inc. is an active participant in the EU-U.S. Data Privacy Framework program.

We\'ll review your public LinkedIn profile, and this may influence our decision to proceed with your application.

We may ask you to take an optional AI interview. Our team will thoroughly review your responses, the technology does not replace human judgement.

If your application is successful, the Controller will make an offer for employment which may be conditional on you passing a few additional checks, such as an ID verification check and employment history check. We conduct these checks via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA). You will receive an additional notice if and when the Controller requires these checks.

Your personal data will be retained by the Controller as long as the Controller determines it is necessary for its legitimate interest under 6(1)(f) of GDPR to evaluate your suitability for the role you are applying for but in any event for no longer than a year.

Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data is restricted. You also have the right to object and the right to lodge a complaint with a data protection authority.

Voluntary Self-Identification Questions

Voluntary Self-Identification

Remote is an Equal Employment Opportunity employer and as such it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences. Through the below self-identification survey, we invite you to share your demographic information. This information will be used to ensure that our hiring process is inclusive and that people of all backgrounds are represented in our talent pool. All answers are anonymous and will not be tied to your job application or candidate profile. The data will be aggregated and only used internally to inform our hiring strategies and processes to ensure we are actively working toward creating access to opportunities among under-represented groups and increasing our teams’ diversity. The access to the collected data is limited on a need-to-know basis. These questions are optional and voluntary, and will not have any impact on hiring outcomes.

Visit the Remote Handbook to read more about how diversity, equity, and inclusion are a way of life at Remote.

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