Regional Customer Success Manager Leader
About the job Regional Customer Success Manager Leader
Job Description :
Require an enthusiastic and a talented person who thrives in enterprise software sales and can :
- Be the Single Point of Contact for Customer Success in respective region in Indonesia, Malaysia, Singapore and manage relationships with senior leadership of customers
- Grow base customer revenue and create net new opportunities.
- Conceptualize and implement strategies with a view to expand existing relationships for company products / services.
- Work with company Solution Architects to fine tune and present solutions to customers
- Ensure Time bound Revenue book and collection of receivables.
- Grow and build CSM team in the region as may be required from time to time.
Skills & Experience
An enthusiastic and talented person who thrives in enterprise sales and can :
Align with customers and company to create a joint vision of the futureEmpathy with customer.Be consistent and detail orientedUniversity Degree with a minimum of10-15 years in CSM (Customer Success)Retail Software experienceCreativity in solving complex problems.Is an outgoing person and team player who enjoys working in a team environmentWork Setup :
Work shift : DayshiftSetup : Hybrid -Depending on clients requirement,must be willing to do client visits)Location : This role is open to candidates from Indonesia or Malaysia. Must be willing to travel, as this position will involve extensive travel.By Applying, you give consent to collect, store, and / or process personal and / or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and / or to its clients. Kindly visit and read our Consent Form for us to process your application
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