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Regional Customer Success Manager Leader
Regional Customer Success Manager LeaderCobden & Carter International • WorkFromHome, Indonesia
Regional Customer Success Manager Leader

Regional Customer Success Manager Leader

Cobden & Carter International • WorkFromHome, Indonesia
1 hari yang lalu
Uraian Tugas

Regional Customer Success Manager Leader

About the job Regional Customer Success Manager Leader

Job Description :

Require an enthusiastic and a talented person who thrives in enterprise software sales and can :

  • Be the Single Point of Contact for Customer Success in respective region in Indonesia, Malaysia, Singapore and manage relationships with senior leadership of customers
  • Grow base customer revenue and create net new opportunities.
  • Conceptualize and implement strategies with a view to expand existing relationships for company products / services.
  • Work with company Solution Architects to fine tune and present solutions to customers
  • Ensure Time bound Revenue book and collection of receivables.
  • Grow and build CSM team in the region as may be required from time to time.

Skills & Experience

An enthusiastic and talented person who thrives in enterprise sales and can :

  • Align with customers and company to create a joint vision of the future
  • Empathy with customer.
  • Be consistent and detail oriented
  • University Degree with a minimum of10-15 years in CSM (Customer Success)
  • Retail Software experience
  • Creativity in solving complex problems.
  • Is an outgoing person and team player who enjoys working in a team environment
  • Work Setup :

  • Work shift : Dayshift
  • Setup : Hybrid -Depending on clients requirement,must be willing to do client visits)
  • Location : This role is open to candidates from Indonesia or Malaysia. Must be willing to travel, as this position will involve extensive travel.
  • By Applying, you give consent to collect, store, and / or process personal and / or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and / or to its clients. Kindly visit and read our Consent Form for us to process your application

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