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Transport Product Operations Analyst - Post Purchase

Transport Product Operations Analyst - Post Purchase

PT Trinusa TravelindoJakarta Utara, Jawa, Indonesia
5 hari yang lalu
Uraian Tugas

Overview

Traveloka, the leading online travel and lifestyle platform, is seeking a dynamic and highly motivated Product Operations Associate to join the team. If you have a passion for problem-solving and love working in a fast-paced environment, then this role is tailor-made for you!

As a Product Operations Associate at Traveloka, you will play a crucial role in ensuring the stability and seamless operation of our platform, allowing us to continue serving millions of satisfied customers in Southeast Asia, 24x7. Your mission will involve :

Responsibilities

  • Becoming the Troubleshooting Expert : You\'ll be the go-to person when it comes to identifying and resolving system issues. Working closely with a diverse group of stakeholders, you\'ll swiftly analyze problems and go the extra mile to implement effective solutions, ensuring our platform operates flawlessly.
  • Collaborating with the Best : You\'ll be at the forefront of communication, liaising with both internal teams and external partners to resolve any issues that may arise. This presents a unique opportunity to interact with brilliant minds and build a vast network within the tech industry.
  • Champion of Product Fixing & Beyond : Take charge of executing product fixes and embrace exciting ad hoc tasks. Your dedication to innovation will contribute to making Traveloka\'s platform even more user-friendly and efficient.

Qualifications

  • A strong individual with high discipline and reliability
  • Highly resilient and mentally tough
  • Willingness to run the extra mile and work with unpredictable schedules (i.e., standby on an instant communication channel in case an issue arises)
  • Ability to work calmly and effectively in a high pressure situation
  • Good analytical skills
  • Bachelor\'s degree in IT field (computer science / electrical engineering / telco) or at least 1 year of technical experience in software development / IT (operation, support & infrastructure) field
  • If you like wild growth and working with happy, enthusiastic over-achievers, you\'ll enjoy your career with us!

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