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Field Application Engineer

ASUSDaerah Khusus Ibukota Jakarta, Jawa, Indonesia

30+ hari yang lalu

Uraian Tugas

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ASUS Indonesia is looking for a passionate and driven Field Application Engineer to join our OPBG (Open Platform Business Group) team! If you're someone who thrives on building relationships and driving business growth, this opportunity is for you

Main Responsiblity

Provide technical support and expertise to customers before and after they purchase products, ensuring successful integration and utilization of those products in the customer’s environment.
Work closely with customers to understand their technical requirements, answer product questions, and help resolve issues through troubleshooting and debug support.
Serve as a technical consultant and the primary point of contact for customers’ engineering questions.
Deliver product demonstrations, presentations, and training to help customers understand and effectively use the company’s products.
Collaborate with internal engineering, sales, and product management teams, providing valuable customer feedback to enhance future product development
Assist with pre-sales activities, such as product recommendations and technical presentations, as well as post-sales activities like training and ongoing technical support

Requirements

Strong technical background in Computer Component engineering fields (Motherboard, Graphics Card, Monitor, Wireless Router, Server, MiniPC / NUC, AIoT).

Excellent communication skills to explain complex technical concepts to both technical and non-technical audiences.

Problem-solving and troubleshooting abilities.

Teamwork and the ability to coordinate between various departments (engineering, sales, product management.

Customer service skills to build and maintain strong client relationships.

Willing to travel to customer sites to provide on-site technical assistance, training, and support.

Let’s shape the future of technology together!

Interested candidates, feel free to connect and apply via "submit" button.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Computer Hardware Manufacturing

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Application Engineer • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia